I tried adding protection when I bought my phone online. After I got my phone and started activating it I find out they never added it. There just the money to my account. So after calling customer service they told me I had to go to my local cricket. Well they tell me they can't add it. Yes I tried to get it before my 7 days was up.
+1
I tried adding it to my new phone they would not let me.
Thanks for commenting on the Community Forum!
If you’ve been paying for Cricket protect, you should be able to file a claim.
- Visit phoneclaim.com/cricket or call 855-309-8342 to check current eligibility.
Please contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for additional assistance. 💚
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