Question

Samsung A32 5G hotspot issues


Everything works great with my new Samsung A32 5G phone except the hotspot. They have refreshed the network, reset the network settings on my phone, swapped sims and on and on. Still no luck. Anyone else having issues? Mobile data is on and works. Anywhere from 80 to 280 download speeds. Hotspot just will not work. And yes I'm on the more plan which has the hotspot. Thanks


2 replies

Userlevel 3

Hi @Skeetmonkey 

Our support team would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, your wireless number, and full name on the account for further assistance.

I don’t have Facebook or Twitter. Lets MeWe. 

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