Samsung Galaxy S8 Android Pie Update

  • 16 May 2019
  • 4 replies
  • 172 views
B

Hello! I have a Samsung Galaxy S9+ with the 9.1 Software while my son has a Galaxy S8 with the 7.0 Software. I would like to know how he could update his software to the one similar to mine.

His original carrier was AT&T until we switched over to Cricket.

The Model Number is SM-G950U.

4 replies

J
Userlevel 4
Badge +5

Hi there @Brenda_Lewis! Welcome to our Cricket Community Forum and thank you for your post. You can find the software information on the Samsung Galaxy S8 that is available to us by following the link below. If the update your are looking for is not available in the link, you would need to contact Samsung directly. 


https://www.cricketwireless.com/support/devices-and-accessories/samsung-galaxy-s8-device-support/customer/device-support.html

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B
Is it the exact download for the update?
Q
I see it shows the android 9 update is available for the g950u but I can't update. Is there a specific reason for that?
Landon_Cricket
Userlevel 4
Badge +5

Do you have your device connected to wi-fi and have toggled the phone's automatic software download settings? 

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