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SAMSUNG S23+ doesn't work

A
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I just purchased a samsung s23+ unlocked. When I insert the Cricket simcard, it worked for about 2 mins during which I can browse internet and make phone calls. After that 2 minites, it stop working. I can see the signal is full, I can see the 4g sign and data is flowing. Just couldn’t browse the internet or making phone calls anymore. Then I received a message saying my phone is not HD Voice compatible.

I have been using s21 for 2 years on the cricket. I believe this newest samsung model s23+ also have the technology built in to support the cricket card. Could someone help me here.

 

 

 

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Best answer by ds329a 5 May 2023, 19:01

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10 replies

A
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I connected to cricket customer support they told me s23+ is not in the compatible list. May I ask why it's not? Is there a way Cricket can add the newest samsung flagship model to the compatible list?

Mike Hassman
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Same issue

D
Userlevel 2
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Hi there! Below is a link to BYOD devices compatible with Cricket network. Please be sure your device operates on the last software available. 

BYOD Compatibility | Cricket Wireless

Mike Hassman
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Hi, I’ve checked through this site but still I’m having an issue. Any help please? 

D
Badge +2

Same issue

AAnother soccer sucker punch from cricket wireless. They actually did this to me with the exact same phone. That cricket sells though their Phone which is 100%? The exact same phone that I bought has a little.

Number chanumber change in phone mode, just  To make it confusing and infuriating and jjust different enough in name, Not different in functionality. Because it is (the exact same phone)as I may have mentioned a few times so they can say it's not compatible and (The  exact same phone) is unusable theoretically on their [VOLTe Phone system] which they call "HD voice", which is just yet another Fallacy. And before anyone comments and says if I hate cricket so much. Then just take my business elsewhere. I will say that I would very much much love if I.  Could do just that, however, for.

Eason

Reasons to complicated and boring

Boring to be.  Detailed here I will just say that it is not feasible

At this time

For my situation.  Add location period otherwise I would have kicked cricket to the curb years. Afor the c*** service and even c***Your customer service I have been subjected to. 

D
Badge +2

Same issue

AAnother soccer sucker punch from cricket wireless. They actually did this to me with the exact same phone. That cricket sells though their Phone which is 100%? The exact same phone that I bought has a little.

Number chanumber change in phone mode, just  To make it confusing and infuriating and jjust different enough in name, Not different in functionality. Because it is (the exact same phone)as I may have mentioned a few times so they can say it's not compatible and (The  exact same phone) is unusable theoretically on their [VOLTe Phone system] which they call "HD voice", which is just yet another Fallacy. And before anyone comments and says if I hate cricket so much. Then just take my business elsewhere. I will say that I would very much much love if I.  Could do just that, however, for.

Eason

Reasons too complicated n Boring to be detailed here, I will just say that it is not feasible

At this time, For my situation.  Or locality  etcetera etcetera. Otherwise I would have kicked cricket to the curb years hence for the c*** network service and even cunty'ERer, LOL, outsourced sod service associates in Dehli I have been subjected to. 

 

D
Badge +2

Hi there! Below is a link to BYOD devices compatible with Cricket network. Please be sure your device operates on the last software available. 

BYOD Compatibility | Cricket Wireless

TThis is not a full, or even  a good comprehensive list by any means With omissions and. Other nonsense. NOR IS IT a Justification for the confusing games and lies that cricket is and are playing/Telling customers.

C
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This doesn't make any sense at all. I have the new Samsung 23 Ultra that I bought from Best Buy unlocked. It's not on the list for being compatible yet I have had it for maybe one or two months. I have never had an issue with any of the Best Buy unlocked Samsung phones that I have gotten, and I get a new one every single year. That is an issue cricket needs to fix that the same series of but different models work differently. I called bull.

G
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It seems that you are experiencing connectivity issues with your newly purchased Samsung S23+ smartphone when using a Cricket SIM card. While the signal strength and data flow appear to be functioning properly, you are unable to browse the internet or make phone calls after approximately 2 minutes of usage. Additionally, you received a message stating that your phone is not HD Voice compatible.

 

MishaJohn
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