Software update
The new Pie update should have been pushed to your phone by Samsung but they are notorious for lagging behind from carrier to carrier. Make sure you dont have to do a software update in your "Settings" file.
This article can give you some insight on the update, https://www.theverge.com/2019/1/29/18202448/samsung-galaxy-s9-note-9-android-pie-one-ui-update-us-rollout-carriers
I just joined Cricket and they told me my S8 would work fine with wifi talking. Since I must have wifi to use my phone at home, this was critical to me. Well,,, no my phone will NOT connect to wifi talk on Cricket! I am sick. I cancelled my AT&T account and bought 2 phones for family members from Cricket and they are like.... well you have to by a Cricket phone! I have an S8 why would I or should I buy another phone when the salesmen told me mine would work once unlocked!!!!!! I feel helpless and have gone round with different Cricket employee/managers etc...not one tried to fix or offer a solution. and, that includes my FB posting too
That is not true I bought an AT&T S8 phone and it worked just fine, somehow there was an update that turned my AT&T phone into a Cricket phone but I have not yet received an update for the new software pie
Use this site at your own risk, and fallow their directions very carefully
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