suspended account?

  • 15 July 2021
  • 7 replies

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why was my subscription cancelled after I just upgraded and activated a new phone … :pouting_cat:

I am on auto pay. This has become the worst service ever. I literally cannot use ya’ll phones and no one can fix my issues. Now my daughters phone is suspended and I just keep feeding ya’ll more money!!!!


Best answer by daniel156 18 August 2021, 08:12

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My service was suspended also! I had bought a new phone off of eBay to upgrade because my lg stylus sucks! Before I had purchased the phone I made sure that it was compatible with cricket. So I got my new phone and inserted my SIM card and it took all of my information and I got everything set up, I made one phone call to make sure that it worked in which it did that one time. No less than two minutes later everything stopped working so I kept trying to get it to work and it would not. So the next day I went in to the cricket store to find out what was going on and the lady told me to go home and put the SIM card back in to my old phone and call 611 because they had suspended my service and have them reactivate it and that I would not be able to use my new phone because it wasn't compatible with thier system which is a bunch of B.S.! So I go home and try to call customer service and thier hour had changed and they weren't able to take my call on a stupid automated system. I have been without a phone for two days now and I am very irritated! I believe that I am done with cricket because of this. I had just paid my bill and was going to pay the extra money which was for a whole other month of service and it wouldn't let me so I am done with 


I had similar issues with Cricket as well as being assigned a new phone number that I later found out that that phone number was recycled and was linked to the black web. Cricket would not reassign me a new phone number unless I paid $15.00. this is wrong as alot of other things by cricket dose is to say the least of unethical and business malpractice. I plain on challenging Cricket in court and starting a class action law suit. If anyone else is interested in joining my quest please let me know. I look forward to hearing from anyone who has had a legal issue with Cricket. My email is





If you miss your due date, your service will be suspended myloweslife. However, if your service is suspended for a missed payment, you can still change your plan. You can also remove features, but you can not add them until your service is restored. If you lost your device or someone stole it, you can suspend your Cricket service.


I losty device 


I want yo suspend service 


I got a different I phone put my sims card in it but phone won’t work can you help me please 


I broke the screen on my old IPhone got another iPhone put sims card out of old phone in it but it wo