Suspended Line

  • 14 May 2023
  • 1 reply


My phone broke, and I put the sim into a Samsung Galaxy 9+. It seems this phone isn't supported, and they suspended my line. Is there a way to unsuspend this line right now?


Best answer by James_Cricket 14 May 2023, 19:41

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Userlevel 4
Badge +5

Hello @jwdutcher! Welcome to our Cricket Community Forum and thank you for your post While it doesn’t seem that your device is compatible with our device, you will need to use a compatible device before service can resume. If you are in need of further assistance, be sure to send us a DM @CricketSupport 😀

You can see the list of compatible BYOD devices that work with our network via the link below: