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Suspended Line

  • 14 May 2023
  • 1 reply
  • 169 views
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My phone broke, and I put the sim into a Samsung Galaxy 9+. It seems this phone isn't supported, and they suspended my line. Is there a way to unsuspend this line right now?

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Best answer by James_Cricket 14 May 2023, 19:41

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Hello @jwdutcher! Welcome to our Cricket Community Forum and thank you for your post While it doesn’t seem that your device is compatible with our device, you will need to use a compatible device before service can resume. If you are in need of further assistance, be sure to send us a DM @CricketSupport 😀

You can see the list of compatible BYOD devices that work with our network via the link below: 

https://www.cricketwireless.com/support/great-big-network/byod-compatibility.html

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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