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Unlock in a foreign country

  • 14 May 2023
  • 1 reply
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Hi all, I forgot to unlock my phone prior to traveling. I’m currently in Europe with a new sim card and I’m unable to login to the app to retrieve my code. I have an Galaxy A32 5G that meets all the requirements for unlocking. is there anyway to unlock my phone?

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Best answer by James_Cricket 15 May 2023, 00:22

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@ahgiridh Hi, Cricket here! Welcome to our Cricket Community Forum and thank you for your post. The Samsung Galaxy A32 5G will need to be unlocked via our myCricket app. Unfortunately, users are not able to access our myCricket app while outside of the US. This will prevent you from unlocking the device with us at Cricket Wireless. 

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