video call

  • 14 October 2019
  • 1 reply

When I place a video call on my phone I can hear and see them. and they can see me but cn't hear me. What do I need to do so that they can hear me?

1 reply

Userlevel 4

@9194126939 Hi there, make sure that the mute button is not on also check to see if you have the updated software on the phone or app to make the video call.