I have had an A6 for 6 wks or so (I know, late to the party
). At 1st, visual voicemail worked fine, but for the past several weeks it records voice msgs but does not transcribe them to writing - ie, doesn't do what visual VM is there for. I don't know if this happened after an update - if so, it was one I was unaware of. Has anyone else encountered this issue? Thx a lot for any help.
Best answer by James_Cricket
Hello @Plumbun! Welcome to our Cricket Community Forum and thank you for your post. Since the update to Android 10, customers are unable to access the Visual Voicemail app. Our team is aware of the issue and working with the app developers to find a resolution for the issue. We ask for your patience while our team works to sort this out. Thank you.