Voicemail password

  • 5 October 2023
  • 1 reply


I get messages through Visual Voicemail and it works well for the most part. 

One problem, and it may not be an issue with VV, but I have noticed on two different Samsung phones, an S10 and an A53, that I can delete a message from VV, but the notification that tells me I have voicemail still appears. I can call voicemail from the notification, but before I can access the message I have to log in with a password which I guess must be a series of numbers. I don't remember setting up voicemail outside of the VV client. How can I either reset my voicemail password or disable the notification. I do not want to disable notifications from VV. 


Best answer by MarceloF 6 October 2023, 15:54

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Userlevel 1
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Hey @jniendorf, thanks for your post and welcome to the forum. Please PM @CricketSupport for additional assistance, we are happy to look further into this for you.