wifi calling wont work after getting new phone number

  • 9 December 2022
  • 1 reply


I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work. 


Best answer by ds329a 9 December 2022, 22:14

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Userlevel 2
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Hi @nwhittles ! We would be glad to take a closer look into this for you. May you Private Message us @CricketSupport with the name and wireless number associated with your account along with your device IMEI number.