- 364 Topics
- 925 Replies
Why is my Cricket service not working?
Ever since I paid my bill on the 10th of February my service hasn't been working. I talked to a cricket rep a few days ago and she said she was going to reset my service and to turn my phone off for 5 minutes and then turn it back on. I tried this for a day and it did not work. I called yesterday again and the rep had me reset my mobile network and remove my Sim and put it back in. She said if this didnt work that I might need to replace my Sim since it might be the problem. She said that I would need to go to a Cricket store and have them do a Sim check on my phone and that she would even call me back today at 12pm to guide me and in the meantime she would keep monitoring my connection. This did not work and she never called back. I still went ahead and went to my nearest Cricket store. They told me they didn't know what a Sim check was but I went ahead anyways and bought a new Sim card and had it installed just incase. This also did not work. I then called today using my wifi calling
A51 5G battery suddenly draining after overnight update
Yesterday morning I awoke and found my Samsung A51 5G off due to a dead battery, which was unusual since it was around 40% the night before and had not been used. I plugged it in for enough minutes to turn it on, and when it did come on it went through the “finishing update / optimizing apps” screens. So I figured it had updated overnight and that somehow had drained the battery. This morning, again, my phone was off due to a dead battery. I have not installed any new apps or changed how I am using it. Battery seems to still charge well. Anyone else suddenly having this issue, possibly after a software update? Thanks,JCHP
Game Optimizer Overloading System
HiJust recently my fairly new S10 has been showing the above message at least once a day, even if I haven't been playing a game. I've had a couple of casual games on my phone since I've had it but this is a recent notification, any idea of how to fix it? I can't delete the optimizer unfortunately.Thanks in advance.
Factory Unlocked Samsung Galaxy S21 FE 5G
Will the new Samsung Galaxy S21 FE 5G (Factory Unlocked) be compatible for use on the Cricket Network?I don't need to see the compatibility list. This phone is a new release. Cricket does sell the S21 FE 5G, but my fiancé ordered the 256gb unlocked version directly from Samsung.
My Sisters Phone won't turn on any more
My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her.
change phone number due to harassment
I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet. He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?
One UI5 Android 13 for s20 5G Series
Does Cricket have projected rollout date for One UI5 Android 13 the S20 5G and the S20+5G Samsung phones? I've seen some of new features (Bugs) on other S series phones and I have some concerns about 13's stability as a whole. I am currently on update FVK4 DEC 1, 2022. Thank you in advance for responding.
Samsung DeX and Gaming?
I'm buying a Tab S6 at the end of the month and I'm going to use DeX as a laptop replacement. Now I'm a console gamer, but I play only a hand full of PC games on my laptop. Nihon Falcom games, Trails in the Sky trilogy, Xanadu Next, Ys, etc. They aren't graphic powerhouses, you can run them on anything, they're mostly updated PSP titles. They are on Steam. My question is, can I play them using DeX or is it still not possible?
ATT&T NON CRICKET Phone
Hi Purchased an Unlocked AT&T Samsung a42 5g phone to replace my Samsung a32 5g Cricket phone.The a42 5g is much quicker than the a32 5g phone with double the GB, 128 vs 64, the Sim card and SD card work and I have service, that's Not the Issue!How do I get the Cricket Features that are on the Samsung a32 5g Cricket phone, on the Unlocked Samsung A42 5g AT&T phone?I'm Used to the Cricket App Notifications sounds and the Cricket Ringtone I like, which is Not on the Non Cricket Samsung a42 5g phone, plus being a Cricket customer for 10 plus years, there are other things I've gotten used to on a Cricket phone. Cricket offered a Samsung A42 5g at one time, but it wasn't available when I got the A32 5g from a Cricket walk in store.HELP, Any Suggestions?
Hotspot with Firewall
I have been running the best little app ever, NOROOTfirewall on my tab S7 & added it to this phone. However, with my "new" S21, hotspot only worked once or twice. After going thru support with no results, I noticed that if this app is turned on, no hotspot. Turn off firewall, hotspot is fine. I hope this helps some of you.Ron
False Onine Order Policy
I recently ordered the s9 as of thursday May 17th around 11pm. Now according the website policy if an order is placed after 2pm on a business day (monday-friday), holiday, or weekend, itll be shipped out the following business day. Now i shouldve received an email saying it shouldve been shipped friday since technically is was ordered before 2pm friday. But i still have not received any sort of email besides the one that stated my order was placed.
cricket phone is stuck in boot loop!
This phone had been active and functional for over 6 months. After leaving it plugged in for the day while I was gone, I came back to it being messed up! It will NOT turn on-it's stuck in a boot loop(flashes beginning white cricket screen, then goes black, and repeats.)When I press power button for a second, it says it has 77%; but when I try to start it up (both by holding power button, and/or by the various ways of rebooting it via power and volume buttons), it flashes a screen showing the battery as dead, and needs to be plugged in. BUT refuses to acknowledge being plugged in. BTW-when I try to get to the menu by holding power and volume key, no menu will pop up- (except a screen indicating it needs to be plugged in-regardless of how much charge it previously said it had)- UNLESS it is plugged in.Also-NOTHING new has been done-NO recent updates, NO new apps downloaded; just plugged in for a full day. (I normally only charge a few hours at a time, or overnight). So what the hell??
Samsung S10+ FM WhatsApp issue.
I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.
my Samsung galaxy z fold 3 5g unlocked wont activate
Byop to cricket I go thru the activation process and I put my imei in and my sim card number in and it keeps saying invalid or doesn't exist. I just bought my sim card kit from Wal-Mart with a service card.But I can't activate my phone with my new sim card kit from cricket wireless at Wal-Mart. My phone is unlocked for any carrier
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