Replies posted by Bulldog

115 Replies

C
ChygirlExtra
asked in Billing & Payments

a month of services

@Chygirl If he's activating new service you can use refer a friend if he is not going to be joining your account. You'll both get a $25 credit once it's active for 60 days.

1
Bulldog
4 years ago
C
CodgmorkExtra
posted in Billing & Payments

Account suspended because Cricket system last night did not work and glitched

@Codgmork I'm sorry that this happened. If you're looking for immediate help from a Cricket employee a forum is likely not the best place to reach out. A community forum is more for individuals to post questions and get responses from other members. I do know that if you miss your BridgePay payment your cycle starts over so you do get a full month if you pay the full amount. Your 1st payment goes towards the 7 days that you were in BridgePay. I hope that helps. 

2
K
4 months ago
D
Dereklong99Extra
posted in Service Features

My hotspot wont work

@Good4u Unfortunately it's not a matter of "fixing" anything. Since they track hotspot use separately the phone needs 2 APNs. If the phone doesn't then they can't tell how much hotspot you've used. That is why so many phones aren't on their list. With the old plans you could use as much hotspot as data you had in your plan (ie. 10Gb or 20Gb) and it wasn't tracked separately so pretty much any phone that was capable of hotspot could add it. 

6
D
4 years ago
M
MushoodExtra
posted in General Account / Profile

Account pass

@Mushood That sounds frustrating. Have you tried contacting them on twitter or Facebook? I've seen a few people get their issue resolved that way and the admins on here usually tell people to contact them there. 

1
Bulldog
4 years ago
O
ochoas100Extra
posted in Samsung Phones

Can’t make call or receive calls But clan text

Welcome @ochoas100! If you're looking to get help from the forum members or Cricket I would recommend providing as much information as possible (without including your personal info). This issue sounds like something more for actual technical support rather than a community forum. Cricket admins on here typically direct people to private message them on their Facebook and twitter accounts. I would try that. 

1
Bulldog
4 years ago
G
GrumpyCatStuntman
asked in Service Features

Can Not Send MMS via iPhone

@vickyd5 The pictures are likely too big to send via mms. I think Cricket limits to 1 mb total. Android phones require a gmail account on the phone. Can't you just e-mail them?

18
G
3 years ago
G
GrumpyCatStuntman
asked in Service Features

Can Not Send MMS via iPhone

@vickyd5 Why not just e-mail them to yourself and then check your e-mail from your phone?

18
G
3 years ago
G
GrumpyCatStuntman
asked in Service Features

Can Not Send MMS via iPhone

@vickyd5 Are you using the e-mail application to try to send an mms message or are you simply trying to send a message in the default text messaging app?

18
G
3 years ago
B
BobtheRossPaparazzi
posted in General Account / Profile

Text suggestions

@BobtheRoss The setting should be under language and keyboard. Below are the steps for Android. Based on your phone model your steps may be a little different.Open Settings.Tap on Language & input.Tap on Google Keyboard (assuming this is the keyboard you use)Tap on Text correction.

4
Bulldog
4 years ago
C
CricketliPaparazzi
posted in Samsung Phones

Can't send or receive mms messages

@Cricketli Double check that your APNs match exactly and check your that your message center number is set as +13123149810. 

3
B
3 years ago
B
BobtheRossPaparazzi
posted in General Account / Profile

Text suggestions

@BobtheRoss it sounds like you're referring to predictive text. You can change the settings for this in your language and keyboard settings.

4
Bulldog
4 years ago
B
bustamanteverdePaparazzi
posted in Service Features

Sad phone specials for current customers

@bustamanteverde I think it is pretty comparable. They all provide a service (TV, Internet, wireless) and you need a device to use the service. All providers use incentives to get new customers which create monthly revenue. By giving existing customers a deep discount they don't gain anything in return. Therefore, if they offered deep discounts to existing customers they would need to raise monthly rate plan prices. 

21
P
2 years ago
B
bustamanteverdePaparazzi
posted in Service Features

Sad phone specials for current customers

@bustamanteverde Do you ask your cable provider for a new TV every year or your internet company for a cheap laptop? Cricket actually has some pretty good deals from time to time for upgrades. If they offered the same discounts to everyone they would have to raise prices on the plans which I know I don't want. I personally but used phones on Ebay and activate them. You can usually find some pretty good deals. I also use the refer a friend to get the max credits ($250) every year. 

21
P
2 years ago
Texasgrrl
TexasgrrlPaparazzi
asked in Other Android Phones

One plus 7 pro

@Texasgrrl Yes you can. You may need to manually input the APN settings.

6
P
3 years ago
R
rpalttExtra
posted in Service Features

Two phone on one number?

@rpaltt As far as I know there is no way to have one number on two phones at the same time. You can move your sim back and forth between the phones though.

1
Bulldog
4 years ago
P
ptlove720Extra
posted in General Account / Profile

update address

@valenciae12 This is a public forum so you shouldn't provide your personal information on here. Contact their support to make the changes.

2
Bulldog
4 years ago
5
5203049882Extra
posted in Billing & Payments

Cricket is a SCAM

@5203049882 So they're a scam because there was a billing issue? There is more than likely a logical explanation for the issue. Their admins on here seem to be very helpful and usually direct people to their social media. On the other hand, what is more likely to get you scammed than having Cricket service is having your phone number as your username on a public forum.  

2
C
4 years ago
R
rodricmhPaparazzi
posted in Service Features

Customer service

@timleopard I have found that as long as you read the steps and follow the correct process refer-a-friend is really easy and reliable. I get the $250 max every year. Whoever you're referring has to get their code before they activate. Their code is different than the link you send them. They redeem the code after activation and then if they keep service for 60 days you both get the credit. 

19
W
2 years ago
J
JuliaExtra
posted in Service Features

Lg stylo 4

@Julia  If you're referring to the insurance that goes through a different company so Cricket doesn't have anything to do with it. Most carriers use Asurion for their insurance.

2
MamasitaMarz
4 years ago
TomTom
TomTomPaparazzi
asked in Other Android Phones

Hot spot

@TomTom The Stylo 3 isn't on their list of eligible phones. I have heard that if you use it without having the feature they will suspend you.

3
J
4 years ago
J
johnjones23072Extra
posted in Service Features

AT&T Cricket outage

@johnjones23072  They said on another thread that they were having an issue. If it goes on for more than a day I would call or contact them on social media. They usually direct people to Facebook or twitter on here.

1
Bulldog
4 years ago
S
SchuylerPExtra
posted in Other Android Phones

Brand new phone cracked need a promo code for new free phone

@SchuylerP If you don't have insurance you'll need to either buy a phone outright or use a BYOD. You're only eligible for discounts every 90 days.

3
avajames8805
7 months ago
9
9567465348ccExtra
posted in General Account / Profile

Data

@9567465348cc  Another reply from them said they were aware of an issue some people were having with data. Also, if that is your phone number in your username I would change it.  

6
Alimentame
4 years ago
M
mikep35Paparazzi
asked in Service Features

Can't use Visual Voicemail app on pixel 3A running Android Q Beta

@mikep35 I wouldn't expect all apps to run properly on Beta software. 

3
C
4 years ago
S
smitham9Extra
posted in General Account / Profile

Need phones unlocked to use in Paris ASAP

@smitham9 I would reach out to customer service. The forum is more for conversation between other members. Cricket employees on here usually direct people to their Facebook or twitter.

1
Bulldog
4 years ago

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