Replies posted by Bulldog
@Codgmork I'm sorry that this happened. If you're looking for immediate help from a Cricket employee a forum is likely not the best place to reach out. A community forum is more for individuals to post questions and get responses from other members. I do know that if you miss your BridgePay payment your cycle starts over so you do get a full month if you pay the full amount. Your 1st payment goes towards the 7 days that you were in BridgePay. I hope that helps.
@Good4u Unfortunately it's not a matter of "fixing" anything. Since they track hotspot use separately the phone needs 2 APNs. If the phone doesn't then they can't tell how much hotspot you've used. That is why so many phones aren't on their list. With the old plans you could use as much hotspot as data you had in your plan (ie. 10Gb or 20Gb) and it wasn't tracked separately so pretty much any phone that was capable of hotspot could add it.
Welcome @ochoas100! If you're looking to get help from the forum members or Cricket I would recommend providing as much information as possible (without including your personal info). This issue sounds like something more for actual technical support rather than a community forum. Cricket admins on here typically direct people to private message them on their Facebook and twitter accounts. I would try that.
@BobtheRoss The setting should be under language and keyboard. Below are the steps for Android. Based on your phone model your steps may be a little different.Open Settings.Tap on Language & input.Tap on Google Keyboard (assuming this is the keyboard you use)Tap on Text correction.
@bustamanteverde I think it is pretty comparable. They all provide a service (TV, Internet, wireless) and you need a device to use the service. All providers use incentives to get new customers which create monthly revenue. By giving existing customers a deep discount they don't gain anything in return. Therefore, if they offered deep discounts to existing customers they would need to raise monthly rate plan prices.
@bustamanteverde Do you ask your cable provider for a new TV every year or your internet company for a cheap laptop? Cricket actually has some pretty good deals from time to time for upgrades. If they offered the same discounts to everyone they would have to raise prices on the plans which I know I don't want. I personally but used phones on Ebay and activate them. You can usually find some pretty good deals. I also use the refer a friend to get the max credits ($250) every year.
@5203049882 So they're a scam because there was a billing issue? There is more than likely a logical explanation for the issue. Their admins on here seem to be very helpful and usually direct people to their social media. On the other hand, what is more likely to get you scammed than having Cricket service is having your phone number as your username on a public forum.
@timleopard I have found that as long as you read the steps and follow the correct process refer-a-friend is really easy and reliable. I get the $250 max every year. Whoever you're referring has to get their code before they activate. Their code is different than the link you send them. They redeem the code after activation and then if they keep service for 60 days you both get the credit.
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