Replies posted by PORTED OUT

6 Replies

E
EsmeraldaPaparazzi
asked in Billing & Payments

Ported number without consent

Keep on them. Sad to heard about this.

9
P
6 months ago
E
EsmeraldaPaparazzi
asked in Billing & Payments

Ported number without consent

Thank you, for this information. It’s sad that we are brought together this way. I’m still need my old number back. The drug dealer in Florida just letting my number sit there. 

9
P
6 months ago
E
EsmeraldaPaparazzi
asked in Billing & Payments

Ported number without consent

Cricket told me to deal with it. They told me I waited to long to get help. 

9
P
6 months ago
P
PORTED OUTStuntman
asked in General Account / Profile

PHONE NUMBER PORTED OUT NO HELP FROM CRICKET

Well, Cricket you have broken me. I called almost every day. I did not call one day the next day my account was changed. My name was missed spelled and the pin code changed. I panic again. I try for a whole day to get into my account nothing would work and Cricket support would not help me again. Finally, I get a nice support team member to help she told me my case had been close because it was over thirty days, and when support tried to contact me they called the stolen phone number. She informed me to just get a new phone number. I have had that phone number for 20 years. My company runs off of that phone number it's just not that easy. I'm losing my income because my customer can contact me when they need to. I have fought against Big Corporate almost all my life, bought locally every chance I could drive back on fumes to buy at the locally owned gas station. I even switched over to Cricket because they have a local store in my hometown. Now I have been ground in to mill by the Big

4
M
1 year ago
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PORTED OUTStuntman
asked in General Account / Profile

PHONE NUMBER PORTED OUT NO HELP FROM CRICKET

I reach out to Cricket every day. I ask for a call back every day. I’m told every day that is the case is escalated. I’m drowning here! I’m going under and calling for help my lifeguard Cricket is not helping. I’m doing everything I can in asking/begging for some kind of lifeline. I did everything right, paid my bills on time, use auto draft, never share information, keep phones up to date, and provide two free lines to people in need. What else can one do? Cricket sent me no kind of warning my account was changing. The only notice I got was that two line were taken off of auto draft from my credit card company. The notice we received was to the phones that were stolen from us. Not even an email that is on file with Cricket. Now Cricket is protecting the thieves!  

4
M
1 year ago
E
EsmeraldaPaparazzi
asked in Billing & Payments

Ported number without consent

My account was done the same way and it’s been 20 days and no call back or any thing from Cricket. My phone number is my living and my wife is in the medical field and has to have number for Covid protocol. I’m loosing sales everyday because of this. 

9
P
6 months ago

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