Replies posted by darinwarf
@James_Cricket Thank you for the reply, but I feel there is no real solution to the immediate problem at this time since I got the same answer from online chat and phone support reps. I was just posting my concern about the inefficient way the phone upgrade process is handled. If the second phone I have to upgrade has similar issues, I will have to possibly consider a different carrier.One other suggestion, the fact that when I make a phone call, it gets interrupted by forwarding me to Cricket support to talk with a rep about doing an upgrade is very unprofessional. If the call I was making was an emergency, and the wasted time needed to end the support call to try and place another call to my intended number, can be a serious situation. I hope you take that into account next time there is a ‘forced’ upgrade campaign.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.