Replies posted by pbcguy00
@Scot544 Misery loves company, and I’m glad to see I’m not the only one with this issue - no 5G service on the Motorola One 5G Ace. 5G was the reason I purchased this particular phone and moved from my previous carrier who was disingenuous about their 5G service. What you received, @Scot544, from both Cricket and Motorola is incomplete information. According to the Motorola website, where you can check phone compatibility with carrier, the 5G Ace supports Cricket 4G and VoLTE with “5G Sub 6 support to be added later.” I’ve been waiting since January for this support to be added. It’s not surprising that techs at both Cricket and Motorola wouldn’t know this because this type of information is not included in their tech support canned scripts that they don’t deviate from. What is surprising, though, is that 5G is available on this phone through AT&T, according to Motorola, but not Cricket, which is a subsidiary of AT&T and uses the AT&T network. I’ve even seen this phone for
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