Replies posted by Nakesha86
I'm having issues with charging cable not charging my device, my husband and I have the same phone we purchased with Cricket on the same day. I have to keep using his charging cable to charge my device. Unable to get assistance from Cricket customer service department, was transferred from their department to Asurion to be informed by the my insurance don't cover charging cable issues only the device and was informed that's within the warranty and transfer back to Cricket ask to speak to a supervisor and been waiting over 30 mins for a supervisor that the last agent stated she was transferring me over to. Before transferred to a supervisor asked for warranty phone number to call them directly agent said there's not one they can only transfer me over to that department. Previous two Cricket agent stated they were going to transfer me over to warranty but the call disconnects. I'm so freaking pissed off right now and feel like I should've stayed with previous carrier and to feel like I'v
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