Replies posted by npolite
Hello,I tried contacting support via chat and they weren’t helpful. They would not troubleshoot any further as I was not on the latest iOS version despite this issue happening on both phones (as well as troubleshooting with my older iphone6).I then called into support and the person Al that I spoke with said there is a tower maintenance happening until 8/16. I really want to believe this is the issue but why would my phones try to contact a tower if it is offline? It just doesn’t make sense. The phone shouldn’t even be seeing it to begin with. If this isn’t resolved on Wednesday, I will be calling back in and demanding a refund for this month.
Hi @James_Cricket , Applications are all up to date. The odd thing is it seems most data is impacted. Waze indicates there is no network connection. This happened after about an hour since the last reboot. If I reboot it again the issue goes away. Does this look like a bad sim card?
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