Replies posted by SawyerD1977
As mentioned elsewhere, are you getting the latest updates? A few other questions: 1. Are you experiencing this problem everywhere or just in some areas.If it's only in certain areas it could be a signal reception problem caused by being far from a cell tower and/or terrain/building materials hampering the signal. 2. Did you drop your phone or damage it somehow? If yes, it could be the phone itself. 3. How has your phone been performing in other areas. Can you make calls okay or do you get dropped calls? Do you have poor audio connections? If so, it could be the same problem as #1 a bad connection due to distance and/or interference with a cell tower. You can check your phone's signal strength using these techniques.
@Ang4l07 wrote:The signal of the data is a max of 2 lines and I live in maravilla in alameda aveFirst , you say you have 2 bars but you how is your call reception and data speed? Do you experience many dropped calls? If not, don't worry about it as bars are not the best way to measure your signal. Second, do you know how to measure your signal using decibels? This blog has methods for checking your phone's signal strength. If you still have problems, please post here.
@AlfredJones wrote:I lost my Samsung phone and needed one bad and they sold me an Alcatel and it's terrible. I love Cricket but I need to exchange the his phone or just get my money backSounds like a bad battery. I know, Captain Obvious. I had a similar problem but it wasn't the battery but the charger I was using.
Did you get the problem fixed? I'd like to know because I want to get a new phone.@Spiderwilliams wrote:Myself and many neighbors have had service problems since March 11th. Can text but not receive or make calls. Ping is ok so are sim cards. AT&T customers same story. Some phones are working some are not. If I drive down the road 5 miles no problem. Cricket store sold me a new sim for $10.81 and it was okay for an hour. AT&T won't respond but map shows problems in many places across the country. I've lost more than $1200 in possible earnings and that's low balling it.Have you worked the problem out? I'd like to know because I want to get a new phone and naturally don't want to buy a dud.
First thing to do is to run a check by measuring your phone's signal strength in decibels. I've discussed this elsewhere but signal bars are by no means the best method for telling how strong a signal you are getting. This article tells you more and the site has some outstanding tips on improving your phone's reception. Message me if you have any questions.
First thing to do is to test your phone's signal strength. Is this happening just at home or everywhere? If it's just at home, you may have a device interfering with the signal. You might also have materials in your home interfering with the signal. This article is helpful for measuring your signal the right way. If you have any questions, message me.
Sounds like an awful experience but have you tried doing some diagnostics to see if you live in a bad cell reception area? This blog tells you how to check your phone's signal strength. I've had Cricket for 2.5 years and I've never had any problems. There are many things that can screw up your call quality and data downloads so I recommend checking it out.
I forgot to mention that there are many online resources for handling connection issues whether they're Wi-Fi or traditional cell issues. For example, this blog has answers for Wi-Fi and their site has other issues. It's a signal booster site but they have good info regardless.
As the moderator noted, there are a lot of factors that can weaken or block your phone's signal. If it happens on a regular basis, there's a strong chance you're in a weak signal area due to your proximity from the nearest cell tower. You could also have a permanent object/device interfering with the signal too. Cell signals are radio waves and these can be affected by things as mundane as high winds. First thing you should do is measure your signal (do it using this method as signal bars are inefficient indicators of signal strength). If you're consistently experiencing weak signals, you have options.
You should have no problem getting a signal booster that works on all carriers. Where you want to look close is to make sure it's backwards (or forwards compatible). For example, you may get a 4G booster and it's possible it can boost 3G phones as well (which is good if you have older phones in your residence). If you're planning on getting a 5G phone in the future but not just yet, consider a 5G booster that's backwards compatible (for 4G). If you live in a weak signal area, a 5G phone is still going to have signal issues. If you want more info on signal boosters and signal booster issues, check out www.signalbooster.com I go there for info on boosters but also for articles about free ways to boost signals, check signals, and general phone connectivity issues.
First thing I’d do is check your software on both your phone and your Wi-Fi device (both need to be updated). Do you have this problem in certain places in your house or does it happen everywhere? This site has helpful info on boosting Wi-Fi signals and might help. If you could answer my question, I could probably give you some help.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.