Replies posted by mydiane
Thanks, I did yesterday. They got back to me by email and I contacted them on facebook. I did a lot of their suggestions like booting up from safe mode and they sent some other things to try. The last thing would be a factory reset and seeing if new software is available. Do I need to be signed in to google to get new software? I denied access to google.
Thank you, Grod_Cricket, for clearing visual voicemail up for me, what a relief to hear. I do have the manual on my computer and have gone over it. Thank you for the link.I was able to add my small private email finally with the help of my email provider.However, I am still unable to move apps around or create folders. When I place my finger on them, a box open up but I am unable to move the app or apps. Can you or anyone suggest what to do about that? That is my biggest problem right now since I'm happy that I was able to add and use my email account to my phone. I will mostly be using my phone for text, phone calls, and a little email. I may go online if needed but that would be rare. Thank you! Martha
MR-X, I don't know but it has an @ on the icon and it came with the phone. I never heard of blue mail. What you said may be the problem. Today my email server came over to the house to help me get my private email on my phone and he was able to do that so I don't need the yahoo account on there now. I just needed one that would work. Thanks, Martha
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