Replies posted by Lmccol8122

4 Replies

L
Lmccol8122Paparazzi
asked in Samsung Phones

Why is Cricket now forcing existing customers to buy phones throgh them?

I did reach out to them. They created a ticket and investigated. Just to cone back and tell me that my new, unlocked, Samsung phone, that I bought from Samsung, is not supported on their network. Which caused my to move my cell service to Google Fi. Goodbye Cricket!

6
D
1 year ago
L
Lmccol8122Paparazzi
posted in Samsung Phones

Cricket forcing existing customers to purchase phones from them.

I did reach out to them. They created a ticker and investigated. Just to cone back and tell me that my new, unlocked, Samsung phone, that I bought from Samsung, is not supported on their network. Which caused my to move my cell service to Google Fi.

9
J
2 years ago
L
Lmccol8122Paparazzi
posted in Samsung Phones

Cricket forcing existing customers to purchase phones from them.

I have contacted the Cricket support team and have provided them with the IMEI number on my new device. They tell. Me that it is not compatible with their network. But, the same phone is available to purchase through the Cricket website and Samsung tells me that the phone contains the latest technology and Cricket should be able to activate it on their network. This leads me to believe that Cricket is trying to force me to purchase a phone through them. Which I am unwilling to do.I would like for a senior member of Cricket management to reach out to me to resolve this issue. Otherwise, I will be forced to take my business elsewhere. 

9
J
2 years ago
L
Lmccol8122Paparazzi
asked in Samsung Phones

Why is Cricket now forcing existing customers to buy phones throgh them?

I have contacted the Cricket support team and have provided them with the IMEI number on my new device. They tell me that it is not compatible with their network. But, the same phone is available to purchase through the Cricket website.Samsung tells me that the phone contains the latest technology and Cricket should be able to activate it on their network. This leads me to believe that Cricket is trying to force me to purchase a phone through them. Which I am unwilling to do.I would like for a senior member of Cricket management to reach out to me to resolve this issue. Otherwise, I will be forced to take my business elsewhere. 

6
D
1 year ago

Badge winners

Show all badges
Terms & ConditionsCookie settings