Recently active topics

129 Topics

M
mobileuserPaparazzi
asked in Samsung Phones

Double billed for phone purchased on cricketwireless.com, then phone blacklisted

TL/DRBeware buying a phone from the online cricket store unless you want to risk Cricket policy hell and double billing of your credit card.Similar to @bobbyanalog I was double billed for a recent smart phone purchase with the Cricket online store.  I disputed one of the two charges allowing one of the charges to go through and paying Cricket.  About a month later my phone suddenly stopped working with no indication why.  Spent 2.5 hours with technical support on September 18th and was told among several things that if I gave Cricket another $25, Adrian the on duty supervisor said that he would make the problem go away.  Which I was having none of.  Phone began working Sunday night and all day Monday without me coughing up another $25.  Tuesday morning phone stopped connecting to the Cricket network again. I went to an actual Cricket store and explained the situation and he said that once a phone gets blacklisted you can call cricket and get it authorized again but due to database repl

3
M
1 hour ago
M
Mrewn25893Paparazzi
asked in Samsung Phones

why is my phone so slow and laggy?

I just got a new phone through cricket because my last phone wouldn't charge... well this phone for some reason is so slow and lagging so badly, I can't use it half the time. I can't afford to get another phone so I need to figure out how to add more storage or do something I already deleted as many photos files whatever to help with the storage situation, but it didn't help and I don't know what to do, I tried to contact someone from cricket to help me, but they couldn't or wouldn't help so if anyone can that would be amazing 

2
M
3 hours ago
M
Madashell23Paparazzi
posted in Other Android Phones

mad as hell

How can i get a hold of the main boss of cricket im feed up being told idk by workers ive had enough 

1
C
23 hours ago
J
jeffdee56Extra
asked in Other Android Phones

display over other apps - feature not available

display over other apps - feature not available - on cricket debut phoneis there a secret app / fix / update for this problem ?

1
C
1 day ago
B
bingbongPaparazzi
asked in Apple Phones

phone service not working perfectly

whenever i’m in a call it starts cutting out and eventually hangs up. some people say to check if my Iphone (6)  is up to date with the updates, but my phone cant get ios 16. So i don’t know what to do

1
D
2 days ago
E
Eyeballz205Extra
asked in Apple Phones

Service not working

My phone service stopped working in the middle of me using my phone. Then I drove all the way home lost in another city and once I got home it still doesn’t work but my family’s works. I have tried all the troubleshooting and nothing. What is wrong??

3
B
2 days ago
Shannon1402
Shannon1402Paparazzi
asked in Service Features

service is down

My cellular service is down in my area. My family can’t make calls from our phones nor receive calls in. How do I report the outage?

2
Shannon1402
2 days ago
C
Cikey7731Extra
asked in Service Features

Cricket number

My friend sent me a cricket contract machine, but I don't know the number, and my friend forgot. How can I know the binding number of the contract machine?

3
BillyM_Cricket
2 days ago
A
AnomExtra
asked in Samsung Phones

Samsung galaxy a03s android 12

I was wondering if anyone knows when the android 12 update for the samsung galaxy a03s is going to be put out? I've read articles online and it said that the samsung galaxy a03s has gotten the android 12 update but I check my system settings and I don't have a update available. Does anyone know when the update should be out?

2
BillyM_Cricket
2 days ago
N
Neckman92Extra
asked in Apple Phones

need to unlock network my cricket iphone 11

Please I’m traveling from Haiti now my iPhone is a lock network . Need to unlock my iphone 

1
D
2 days ago
M
MarceleExtra
asked in Apple Phones

CardSim bloqueado no Brasil

Hello, good morning, I'm from Brazil and my iPhone was bought in the United States, I can't use the SIM Chip from here in Brazil, how do I get to unlock it?

2
D
2 days ago
J
jendrick010384Paparazzi
asked in Apple Phones

HI MY SIM CARD IS BLOCKED I NEED PUK CODE

I NEED MY PUK CODE 

2
D
2 days ago
B
Bfreem1Extra
asked in Other Android Phones

Call issues

Why can no one hear me when I make a phone call?

1
D
2 days ago
R
Richy21Paparazzi
asked in Samsung Phones

Samsung S10+ FM WhatsApp issue.

I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.

10
M
3 days ago
B
bobbyanalogExtra
asked in Billing & Payments

Double billed for phone purchased on cricketwireless.com, then phone blacklisted

I’m not the first person with this issue if you look through the community forum.  I was double charged for a phone I purchased through cricketwireless.com and when I tried to get one of the charges reversed by calling Cricket “Customer Support”, the person I spoke with told me to dispute the charge with my bank… fast-forward a week after I disputed one of the charges and my phone was reported “lost or stolen” by Cricket Wireless for a charge back.  I wasn’t given a phone call, text, or issued a warning of any kind that this had happened, my phone just stopped working. I called Cricket Wireless “Customer Support” five times the same day my phone stopped receiving calls (calls to cricket support go through just fine) to get the issue sorted out and each time I got a different person with a different suggestion of how to resolve my issue.  Clearly customer support is not a priority of Cricket Wireless.  I eventually happened to get someone on the online chat support that went as far as t

1
C
3 days ago
C
CoffeeBurritoExtra
asked in Other Android Phones

Is Asus Zenfone 9 compatible?

Can I use the new asus zenfone 9 on cricket wireless?Since I have not yet bought the phone, I don’t have the IMEI device number, so I can’t check if it’s compatible.

1
C
3 days ago
J
jesslipps23Paparazzi
asked in Samsung Phones

sending text messages failed

I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first

7
N
4 days ago
N
ncstrait79Paparazzi
asked in Samsung Phones

suspended account?

why was my subscription cancelled after I just upgraded and activated a new phone … I am on auto pay. This has become the worst service ever. I literally cannot use ya’ll phones and no one can fix my issues. Now my daughters phone is suspended and I just keep feeding ya’ll more money!!!!

7
S
4 days ago
G
gabecross1Paparazzi
asked in Other Android Phones

"Your device is Corrupt"

My phone shut off completely and won’t turn back on. It reads “Your device is corrupt. It can not be trusted and may not work properly.” It sent me to the support website. How do I get it to work again?

2
G
5 days ago
M
mjarrell75Extra
asked in Service Features

why are you saying im on 5g when im only on a 4g lte band

I'm using a Motorola 5g stylus and I checked to see if I was getting on a 5g band here I'm only using a 4g lte band channel 2 1900mhz band . Your lieing to us saying we're on 5g 

1
jdor_Cricket
5 days ago
J
jrs769Paparazzi
asked in Samsung Phones

Cricket phone restricting to 480p even on WiFi.

Got a new Samsung A32 from Cricket recently.  Realize that it will only do 480p on some apps, including Youtube Tv.  Only gives options in the app up to 480p.  Even when you turn off mobile data and just use WiFi.  Reboot the phone, and it gives 1080 for a few minutes, then reverts back to 480p.  Other phones on the account work fine, just not this one.  Youtube will do 1080 or 720 on this phone.  Somehow Cricket is blocking anything above 480p on Youtube TV, and won’t admit it.  Anyone know a way around this?  (Using a VPN don’t work, already tried it.)

2
jdor_Cricket
5 days ago
B
bluejay713Stuntman
asked in Apple Phones

I phone 14 from apple store.

Hi I want to get the new iPhone 14 I got my iPhone 12 at the cricket store Aug. 2021 how can I activate my new iPhone with out having to pay the fee to activate.

1
jdor_Cricket
5 days ago
A
Aslice32Extra
asked in Billing & Payments

Please just help me

First yall when I came to cricket yall put me on some random dudes act Great jobSo I had to pay again for my own line Problem solved right? Wrong I got double charged last month my and double charged again this month cone to find out that I some how have two acts now in my name...Oh and you allegedly cant help me to top it all off ever since I got a plan with yall I cannot place any phone calls at all so I'm literally just getting robbed at this point....Yall have been stuffing me so bad that one of your own associates paid a bill once so i could have service like wow  

1
jdor_Cricket
5 days ago
Z
ZippyCricket
asked in General Account / Profile

Is there any way to choose your cricket phone mumber

Hello. I used to be a customer and I wanted to come back. Thing is, I'd really like to have my old phone number if it's available. Is there any way to request specific digits when starting up service OR when changing the phone number of an existing account?Thank you very much.

1
jdor_Cricket
5 days ago
A
AmybaneExtra
asked in Other Android Phones

No service/ emergency calls only

I have the ovation 2 and I have had issues in the past with it freezing up. Now it is saying no service/emergency calls only it just started that today. I have tried powering off and restart and that did not work. I don't know what to do I haven't even had this phone for a year. My son's phone is on my account and his is working.

1
jdor_Cricket
5 days ago

Badge winners

Show all badges
Terms & ConditionsCookie settings