Topics started by rmierau

2 Topics

R
rmierauExtra
posted in Apple Phones

Voice Mail Problem

I have been a Cricket user for over 5 years but recently my voice mail box doesn't allow anyone to leave a message.  I have a Apple SE which was replaced by an Apple store after it was damaged.  The Apple store cloned the hardware from the damaged phone and says the new one works perfectly.   It does, except for one problem - no one can leave a message in my voicemail box since the hardware was swapped.  When I call voicemail it says no messages - so it seems to be set up correctly.I went to the Cricket store and they say it it not their problem (that means the girl doesn't know how to fix it).  She says the number is not registered with Cricket even though normal data and voice (non-voicemail) work fine and the bills are paid promptly (automatically).Can anyone help?  Or do I need to find a provider that delivers everything I pay for?

4
5
3 years ago
R
rmierauExtra
posted in Apple Phones

ZTE Grand X4 update problems

I have an Apple SE.  My old one broke and I got a replacement from the Apple Store.  After the replacement, I find that no one can leave me an voicemail message.  I have the voice mail box set up correctly and it always says I have no messages.  When people call and I do not answer, they can no longer leave an voicemail message like they did before I swapped phone hardware.Apple store cloned my old phone to the new one and they say it is OK.  I went to the Cricket Store and they say its not their problem (that means she doesn't know how to fix it).  She says the number isn't registered in the Cricket system although I get normal voice and data fine - just not voicemail. I am a 5 year + user of Cricket services but am about ready to switch to a service where all the features I pay for works.Can anybody help?

1
J
4 years ago

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