Topics started by sfchan
I’m very disappointed plus some of experience with chat to Cricket agents regarding after add the hotspot feature due to pandemic for my kids school work , please beware in following:1 - when you have old contract with 5 lines $100 deal, you can’t stay back to your original plan if add hotspot to one of your line. (cricket never warning their customer about this) 2 - 3/13 for first chat with agent Andrew; since they said they cannot give me back the original plan, I request to cancel one of my line with hotspot service (because they said the plan has been changed) start on next billing cycle since it already billed me. Unfortunately, when i checked one of my line with hotspot already cancel next day and they put $35 credit to my account for next billing to use.3 - 3/15 for second chat with agent Logan S; i try to explained to her regarding Cricket made mistake cancel my last line with hotspot service and request resumed and don’t want the credit for next billing cycle. But she s
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.