Adding more hotspot data

  • 11 October 2020
  • 1 reply

I’m needing to get more hotspot data for my upcoming bill cycle that starts the 12th, and that I have ALREADY paid for. When I go in and go the the change plan features screen, it says I’ll pay another $60 for the plan, plus ANOTHER $60 for the data. Is this correct or is something wrong with my account?

1 reply

Userlevel 4
Badge +4

Hi @AsteriaCiel47 

Please make sure that you are following the steps with the link below. If you like assistance with this, we recommend reaching out to our support team on Facebook ( or Twitter (@cricketsupport) for further assistance.