Best answer by James_CricketView original
My phone software was recently updated on my s9 as it stated that advanced messaging was a new feature but when I tested it out it didn't work. Does it not apply to cricket or specific phones? For me so send videos I have to use WhatsApp if not the video is poor quality. And knowing that a message was sent or read or the person is doing is an awesome feature.
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@Bramby83! Welcome to our Cricket Community Forum and thank you for your post.
We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for further assistance.