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Bad Service

  • 12 September 2022
  • 4 replies
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Awful service. My app to clock in and out of WORK doesn't load most of the time. I can't check my bank account anywhere. Calls and text messages won't go out. I feel like I'm paying for nothing. Might as well carry a brick, it'd be just as useful. I supposedly have unlimited data but I might as well have none at all ever. 

Taking advantage of poor people who can't afford 100+ a month for Verizon. I thought it'd get better with AT&T but honestly, it's worse. 

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Best answer by Marlena_Cricket 12 September 2022, 23:51

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Hi @kaswillplaywithfire and welcome to the Community Forum! We’re sorry to hear about your Cricket experience thus far.😕 We’d like to review the current coverage in your area to determine if there are any recent tower issues impacting service. Please send us a private message to @CricketSupport and include the name on your account, your wireless number, and the complete address where you’re experiencing issues. We’re here to help!🤗

Did you check the service area maps before choosing a plan? 

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Lost phone an find it an they are trying to get me to pay 75 dollars to get it back on 

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Lost phone an find it an they are trying to get me to pay 75 dollars to get it back on 

Hey @Rickylee, if you need assistance with your Cricket Wireless account, we'd be happy to help you. Feel free to send a private message to @CricketSupport with your wireless number and full name on the account for further support.

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