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BYOD wi-fi and HD calling

  • 4 December 2018
  • 6 replies
  • 56 views
S

Does anyone know when wi-fi calling and HD calling will become available for BYOD.  I heard on another forum that it might happen in November. I have a Galaxy J7 Prime, the T-Mobile version of the Halo. They are working on rolling out wi-fi calling for the Halo. How difficult is it to allow wi-fi calling on mirror models?

6 replies

Grod_Cricket
Userlevel 4

@sdgriffin08  Thank you for visiting and posting on the Cricket Community Forum! If you did not purchase your phone from Cricket but it is Wi-Fi Calling capable, you can still use your phone but Wi-Fi Calling will not work. Below I provided a link to the list of approved BYOD devices.


https://www.cricketwireless.com/support/apps-and-services/wifi-calling/customer/compatible-phones.html

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
S

That's cheating, you literally copied and pasted that from the website :smileyfrustrated:

Is there anything you can say that isn't on the website? I know legally you probably can't, but I'm just phishing for information.

Grod_Cricket
Userlevel 4

@sdgriffin08 Unfortunately, all we have is the information that is on the website. At the moment we have no updates on your device being added to the approved Wi-Fi calling list.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
S
You can try using the instructions I've posted here
https://community.cricketwireless.com/t5/Service-Features/Wi-Fi-calling-data-ports/m-p/1781#M369

Not sure if it will work on all BYOD however I have a strong feeling this will work for u please let us know so that I can make proper adjustments to this post if needed
J
Can I get a "strong feeling" that wifi calling will work on my device as well (Samsung Galaxy S20 5G]? If not, tmobile will...
B

I was looking for the information regarding the same TelltheBell.

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