Can't buy hotspot

  • 15 December 2018
  • 3 replies

Every time I try to add the hotspot to my plan it gets to checkout and all my info is automatically put in because of auto pay then i hit checkout but then it says error enter amount but the box is grey and i cant edit the amount and every time i try this i refresh the page and then it says that i cant edit plans and services try again later ive been trying for weeks now i just want my mobile hotspot

3 replies

Userlevel 4
Badge +5

@RaWxChief You can make a payment online, via the MyCricket app, over the phone with quick pay, or in store. 

what do you mean how would do i do that i really want a hotspot

Userlevel 4
Badge +5

Hello @RaWxChief,

To add hotspot please make a manual payment of $10 and then add the feature. If you have any issues you can contact any of our support teams by phone, chat, or social media (Facebook or twitter @cricketsupport).