Hi, I got my new cricket wireless LG Stylo 3 two days ago and am getting used to it. I've never had an Android phone before. I have three problems going on right now:
1. When I started my phone, I noticed that I had a TOOLS folder. Then this morning it disappeared. I can't find it anywhere.
2. Being a Mac person, I went to create a new tool folder and then I noticed that I can't move my apps around at all. They are stuck in one place so I couldn't move anything and I was unable to create any folders. What to do? And why did the TOOLS folder disappear? They must be related.
3. And lastly, I am unable to set up visual voicemail. It starts to and stops in the process.
Any help is much appreciated.
Thank you, Martha
Thank you, Grod_Cricket, for clearing visual voicemail up for me, what a relief to hear.
I do have the manual on my computer and have gone over it. Thank you for the link.
I was able to add my small private email finally with the help of my email provider.
However, I am still unable to move apps around or create folders. When I place my finger on them, a box open up but I am unable to move the app or apps. Can you or anyone suggest what to do about that? That is my biggest problem right now since I'm happy that I was able to add and use my email account to my phone.
I will mostly be using my phone for text, phone calls, and a little email. I may go online if needed but that would be rare.
Thank you! Martha
Thanks, I did yesterday. They got back to me by email and I contacted them on facebook. I did a lot of their suggestions like booting up from safe mode and they sent some other things to try. The last thing would be a factory reset and seeing if new software is available. Do I need to be signed in to google to get new software? I denied access to google.