Can't set up Visual Voicemail app - No phone number on SIM card

  • 25 May 2018
  • 5 replies
  • 1068 views

I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card? 


5 replies

I'm in the same boat as you, just got a new phone today. Did you figure it out ?
If you load the app in the play store and uninstall the updates, it will work. Haven't gotten a voicemail yet so idk if it actually "work works" but it finally opens the app up

Thanks just got the s9 and started service, uninstalling the updates in the playstore made it work right away. I was also getting the "no number stored on sim card" message.

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Can’t set up also if I call VM aint asks for passcode. How do u get that?

 

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I'm trying to set up the Visual Voicemail app on my Samsung Galaxy S7, and every time I press the "Call Voicemail," button, I keep getting an error that the voicemail phone number is missing from the SIM card. Is there a way I can add it to the SIM card? 

Open the phone app, click 3 dots in the upper right corner, click settings, click voicemail settings, click on voicemail number, enter your phone number starting with +1 area code & phone number. Go back to the visual voicemail setup, call the voicemail & enter your code... You will be prompted to finish the setup. That's it... You're done.

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