Coverage Issues

  • 29 March 2023
  • 1 reply


We've been on an unlimited plan for the past 8 months or so with 4 - 5 bars of 4G LTE,  but 2 days ago we missed a bill date by one day so our plan was suspended until we payed yesterday morning, and now we have 1 bar and sometimes no service whatsoever. 

I called customer support and all they told me to do was to turn off data roaming and that they would update our phone services but the issue still persists. 

We're still on the same plan, help please


Best answer by CD_Cricket 30 March 2023, 01:38

View original

1 reply

Badge +4

Hello @snowboo1. we're sorry to hear you are having issues with your service. We would love to investigate this further. Please send a PM @CricketSupport with your wireless number and current address so that we may research service quality in your area.