Cricket please unblock static IP port access

  • 22 October 2022
  • 1 reply


I have a static IP. I believe Cricket is blocking the standard IMAP, SMTP, HTTP, and other ports.

I’m able to ping the static IP---so we know cricket is able to connect to it.

But, recently, as of a week or so, I have NOT been able to get/send IMAP mail using cricket.

Similarly, I cannot access my web services on multiple non-standard ports.

Every one of the accesses just spins in the browser or the mail app.

Prior to a week ago, all of the above used to work. Now it has stopped.

(BTW, all other ISPs and cellular providers can access these ports.)


Best answer by CD_Cricket 23 October 2022, 02:35

View original

1 reply

Badge +4

Hey @cmforumuser  We're sorry to hear this. We recommend sending a PM @CricketSupport with the details of your issue.