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hot spot on new iphone

  • 16 March 2023
  • 2 replies
  • 92 views
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Recently upgraded to iPhone 14 pro max. Can’t connect hot spot. Before that, I had no problems with it with iphone11. 
I did not change the plan.

can somebody help with an advice please?

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Best answer by Marlena_Cricket 25 March 2023, 15:04

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2 replies

MamasitaMarz
Userlevel 3
Badge +5

Hey @Millyrus, is your software up-to-date? If that’s not it, try resetting your network settings. The eSIM sometimes causes issues w/ the initial connection. Hope that works! 🤗

Marlena_Cricket
Userlevel 3
Badge +5

Hi @Millyrus and welcome to the Community Forum! If you’re still experiencing issues activating your Mobile Hotspot please send our team a PM at @CricketSupport and include the name on your account and your wireless number. We’re here to help! 🤗

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