Question

Hotspot, not so hot

  • 10 May 2021
  • 1 reply
  • 103 views

I use the “unlimited data & hotspot” services and once working, the hotspot seems to work well, but - for some reason, every month, when I renew my service (with autopay) my hotspot does not work... it shows that the data is there and paid for, but my phone (iPhone 6s+) will not use it... until I call cricket and they do something that then, activates it. And, of course, you have to go down every avenue to speak to a human. Do other people have to go through this? Any suggestions?


1 reply

Userlevel 3

@Krgingerich 

If you are paying the bill early, the hotspot will not reset until the actual bill cycle restarts.

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