Hotspot not working on Approved phones (iPHone 11 & iPhone 6s)

  • 11 January 2020
  • 2 replies
  • 95 views

Neither phone seems to be transmitting a hotspot wifi signal. 

My test: 

1.Turned on hotspot on 6s

2. Made sure hotspot was off on 11

3. turned on wifi on 11 but 6s hotspot never listed

Did the reverse with same disappointing result.

Not listed on computer wifi either.

Reset both phones and repeated. Same disappointing results.

 

HELP!!!


2 replies

Userlevel 4
Badge +5

@Tom616wilson Do you have either the Cricket More plan or added the hotspot feature? You'll need that to use hotspot.

Both phones have “Unlimited Cricket More Plan” which includes hot spot.

After a bit of research I found many reporting hotspot issues with iOS 13.  Went through all of the suggested remedies to no permanent fix.  One phone’s hot spot did start transmitting, but that only lasted a few minutes.

So now, I’m left thinking Cricket has some issues as well as iOS 13

 

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