Hotspot Stopped Working

  • 5 October 2022
  • 1 reply


In November of 2021 I brought my Pixel 4a from ATT to Cricket Wireless.  The hotspot worked fine until I went to use it last month September of 2022.  I have the top tier plan and the last time I used it was in June of 2022.  I called customer service and was told that phone wasn’t supported on the network.  Voice and data work fine so the phone has to supported.  Looking to see what has changed since June.


Best answer by CD_Cricket 6 October 2022, 02:48

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Hi @deabil94, Follow the link below to learn more about Mobile Hotspot Eligible devices. If you still need assistance PM @CricketSupport with details of the issue.

Mobile Hotspot | Eligible Phones | Cricket Wireless