- 500 Topics
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I have 15 gb of hotspot on my plan…I use it with my laptop.. but I need to connect my printer also..Ive tried to figure out how to do this for longest time and very frustated .. I can not get home internet service where im at so I have to rely on my hotspot to use my laptop and i need my printer to be connected to the same network to utitlize the apps that i need to function with my printer… “Wifi-direct” doesnt allow me to use what i need on my laptop bc i dont have the internet connection..I ran across this article here on Cricket website about mobile hotspot and tethering to be able to connect up to (6) devices at a time using this feature on my phone but there isnt any instructions explaining how to do this !!!“you can use tethering to connect six (6) devices at the same time using Wi-Fi”Anyone care to please tell me how to do this !??
Since “repairs” were made to the cell tower closest to my home about a month ago, I now receive poor to no signal and poor to no service in my home and immediate community. This is unacceptable. I have been in contact with Cricket customer service about this numerous times now and stopped in at the Cricket store on several occasions as well. They all want to blame my phone for the problem. The phone was working just fine before they began tinkering with this cell tower. However, under Cricket’s guidance, I’ve “reset” the network three times and have removed and reinserted the SIM card all to no avail. When I leave my community, I get a consistent 5 bars and blazing 5G service. This is a strong indication to me that the phone is not at fault. In addition, this same problem has affected my immediate next door neighbor who is also on Cricket and another neighbor further down the block who is on ATT. Coincidence? I think not.All the Cricket reps to whom I have spoken have brushed it aside
3 months ago my Blu 4G phone with 265 gig. Worked just fine. Then I get mail and text saying my phone won't work when Cricket drops 3G. Ihd only bought my Blu® phone 6 months before! So my wife decides on her own that she wants a new phone. The next day, my phone quits working. I call, they say my Blu® won't work after they drop 3G. I never had 3G! So now I can't get service unless I buy a new 5G phone from them. I always had a 4G LTE signal on the Blu®! NOW! I have a Cricket 5G phone and it STILL SHOWS 4G LTE.What's with this company? OK. You twisted my arm to buy YOUR 5G PHONE which is receiving 4G LTE!
Hello everyone. This is my first post. I have had cricket for 8 months. I have the Cricket More plan. About 6 months ago the repaired my neighborhoods only tower which is 6.4 miles away. After that there is only 0-1 bar signal. 1 phone is s22 ultra using AT&T. None of us can use our phones. Around 2:30- 7:00pm cst our phones say Network congested, please call your network operator. And we can't make or receive calls. Phones work everywhere else, and I mean everywhere, like the S. Louisiana swamps. Why oh why won't 4 phones, 3 on cricket and 1 on AT&T work in our neighborhood? I have called Cricket Customer Service multiple times. They say everything is fine. No network outages or slow downs. The AT&T phone does the exact same as the three Cricket phones. Att says same thing as cricket. Well, I was really loving Cricket, but it doesn't pay to pay $71 every month when you can't use your phone where you are at most of the time. Please Cricket, HELP us. We don't want to go ba
Awful service. My app to clock in and out of WORK doesn't load most of the time. I can't check my bank account anywhere. Calls and text messages won't go out. I feel like I'm paying for nothing. Might as well carry a brick, it'd be just as useful. I supposedly have unlimited data but I might as well have none at all ever. Taking advantage of poor people who can't afford 100+ a month for Verizon. I thought it'd get better with AT&T but honestly, it's worse.
Does anyone know if I sign up for HBO Max do I lose my $5/month discount for auto payment? I don’t want HBO bad enough to lose my $5 discount. I have called support twice asking about this and they won’t tell me the answer, which is pretty infuriating. You hire people from different countries who don’t understand the question and you don’t train them well enough to answer the question and that’s the face you give your customer when they need help.
Every time I try to set up wifi calling I get the message “Couldn’t set up wifi calling. Try again later in settings.” It has never set up. I have tried for nearly a year. I have a samsung galaxy s10, it’s supposedly compatible. Wifi calling could save me the cost of a wired home phone line, but it doesn’t work. What the hell?I bought a new sim card because I saw that fixed it for someone. It didn’t fix it for me.I have also called customer support about this and again, they are useless. Absolutely useless. Their uselessness makes any problem worse than it was before trying to get help.
Hello, I’m part of a family plan that has had Cricket for 7 years now. The signal for calls, texts and internet has always been a little spotty but it was workable until a few months ago. Recently, every day the signal has been worse and worse, with internet pretty much ceasing during daylight hours and phone calls being dropped from previously reliable locations. I use this phone for to call people for my work and I’ve had to set up a chair far into my yard to get a signal because the phone no longer calls from inside my house. My mom had to drive ten miles away this morning before her internet came back. So, we called Cricket and we’re told our phone plan was old and not really being maintained anymore which might account for the poor signal issue that has developed. I wasn’t thrilled to hear this, considering we were never notified that this might occur, but okay, I understand. It is an old plan. So we signed up for an updated plan at 25% more cost. Since this morning, the servi
To My Fellow Members of the Cricket Community,Hello, how is everyone? I trust things are good for you all and yours.I am writing today to ask how to set up my voicemail. When I follow the steps, I am asked for a number from my system manager. What do I do? By the way, I have tried the voicemail reset option.Thanks for your time and effort,Brian A. Shuttlewood
I’ve had several people leave me voicemails and it took about 45 minutes for them to show on my phone. Today I had a few people tell me my call was breaking up. I called the local store and was told ATT towers had issues last Friday but thought they had been resolved. I called a friend who said he had problems talking to his son today with the call breaking up
So I started with Cricket wireless… and then we decided to go with a family plan. However my husband’s number is now the ‘dominate’ number even though the account is in my name and I am paying the bill. I wanted to get the mobile hotspot on my number/phone because of car trips with the toddler… however I can only add it to my husband’s number (and he never goes anywhere with the kids lol)Is there any way to change the ‘order’ of the numbers so my number is dominate and I can access the mobile hotspot if I add it to my plan. I do have a mobile hotspot device we got for road trips, but signing up for Cricket’s $10 addon is cheaper than adding data to the device through another carrier. Thank you
thank you so much cricket for not having 24 hour support. thank you so much for only having an address in california to address my concerns to. thank you so much cricket for after 6 years of service, failing me so greatly. thank you so much for my last month of service with you, although, i think you know i can find comparable service and probably even cheaper. you have no idea what problems this one night has caused for me. to show my bill as owing nothing, but still service is suspended. I have no ability to contact family. i have no ability to let anyone know she has passed. i have no ability to contact her family. i had to borrow a strangers phone, and as the number was unrecognized at 2am... no one answered. thanks again. i will enjoy our last 30 days together as i scope out new providers. thanksformer subscriber
Hey,I got a cricket phone called cool pad, I got me an unlimited data plan for $60, and I added a hotspot feature for $10. I cannot turn on the hotspot on the phone, I just get a message that I should look up how to set it up online. I do own an IPhone and switched my card over to the iPhone, but unfortunately I cannot turn on the hotspot as well. Any ideas?Thanks
I am traveling overseas (Middle East). I have Cricket and I know that there is no international plan overhere. However, my phone is dying and I need to transfer to a new phone. However, in order to transfer Whatsapp and other apps, I need to access SMS to get the security code the apps send. How can I do that? Thank you
I can call out but nobody can call me. Inbound calls immediately get a message saying my voicemail has not been setup, and my phone never rings. I get no mobile data connection at all. I have used online support topics, verified my IMEI is compatible, spoken to a dozen phone support people at Cricket, reset Network Connections and verified correct APN settings, been to Sprint and called Sprint to verify my device was properly unlocked. Nobody can tell me why my Cricket service does not work. I paid for service I cannot use. This is beyond frustrating and I am very annoyed with the lack of solutions to what shouldnt even be an issue.
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