- 499 Topics
- 1,386 Replies
When trying to activate a "Call Waiting" feature, I get the following error message "Unexpected response from network". Tried different Android phones as well as a dumb-phone, so the problem is definitely not with my phone and/or its settings.The problem has to do with the network and its settings on the provider side. Contacted the Cricket Support, but without success. Also, tried to manually query and activate as follows:status query *#43# <DIAL>Response: "Call waiting: Service has been disabled" to activate: *43# <DIAL>Response: "Connection problem or invalid MMI code"
I had a previous number with Republic wireless however the phone got stolen and I later opened a new services with cricket. However, I would like to use the same number that I had before. Can you pls advice if it is possible I'm willing to pay for the fee if there is any. Thanks.
Last week something happened to my cell service. Support has not been able to help us. We have 4 phones on 1 plan. 2 phones with similar numbers work fine. The other 2 with similar numbers to each other, but different from the first 2 do not get cell service but can text and can use data. 1 mile from my home, cell service becomes available. This has never been a problem for me and I have had cricket for a few years. We have called customer support and they keep closing the ticket as complete even though it is not fixed.
Ordered a new phone w/sim card...have to activate it yet...want to know if I can install this SIM CARD into my Android LG instead of the phone I got in the mail. Phone is too small for my hands and the Android fits my hands better...originally got phone from the cricket store in Aug. of 2017 in Jacksonville, Fl. let service expire a few months ago and want to reinstate the phone using the new SIM CARD...IS THIS POSSIBLE?? If can't answer on forum please forward to tech support and maybe they can answer this question or email me the answer::. THANK-YOU. [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
Can a boost mobile phone be used on cricket? Can I use my old cricket SIM card or do I need to purchase a new one? I had a cricket phone but it broke so a friend gave me a boost mobile phone. At first it was letting me call but it won’t let anybody Call me & the data isn’t working . I tried saving apn but it won’t save it. Is there a way to contact technical support? I don’t hear the option when I call . Thanks
HiMy hot spot isn’t working and when I checked my account balance I noticed that even if my husband payed the extra 10$ they are not accounted on my balance/account. How do we solve that problem? I tried to call, nobody answered only the authomatic machine which is returning me on the start, I went to a selling point and the guy at the store directed me again on line and on lind on the automatic phone machine... I will loose my mind. Can you help?
My dad is having trouble his phone says 4G but he can’t use any apps he only can call and receive calls. I have try resetting network, plane mode, taking sim out and in, switch the cellular button on and off. Nothing is working and I'm pretty sure if I go to the cricket store they can't do anything about it. I need helpppppo
I tried to get hotspot added to my phone. But because it is not on your list hotspot is not added and my phone is not compatible to your system. Now because I was using hotspot with not being add3ed to my account you suspend and will do so, so now you will get the remainder money for free at my expense. What is wrong here. I get in p rouble for using a service tthat is not suppose to work ob your system, but it does. To usersl....find a service that includes hotspot in the price and don't matter of the phone. Thanks for sealing my money.
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