- 519 Topics
- 1,452 Replies
Thought my 'phone was stolen. Reported it but found it at home an hour later. Called the store and insurance company right away to let them know I had it but a day later it was turned off. I am elderly so went to my son, who calls me every day, and he called Cricket . They said it was blacklisted and it would be 72 hours before they could activate it. He has called twice since with no luck, just promises.It has been 11 days with no 'phone. I always relied on texts as reminders and have missed two appointments and medicine pick-ups . Plus I am scared being alone, especially having gone through a tornado warning.Please turn my phone back on.Let me know
I had a previous number with Republic wireless however the phone got stolen and I later opened a new services with cricket. However, I would like to use the same number that I had before. Can you pls advice if it is possible I'm willing to pay for the fee if there is any. Thanks.
Last week something happened to my cell service. Support has not been able to help us. We have 4 phones on 1 plan. 2 phones with similar numbers work fine. The other 2 with similar numbers to each other, but different from the first 2 do not get cell service but can text and can use data. 1 mile from my home, cell service becomes available. This has never been a problem for me and I have had cricket for a few years. We have called customer support and they keep closing the ticket as complete even though it is not fixed.
WE have in home wireless so we don't need hot spot but we want to tether our teens phone to our home computer so we can keep her safe she has a Samsung galaxy Sol 2 how do we do this, the rep I spoke with at a cricket store said this could happen!!!
I would like to know why after three years there telling me phone is not compatible with system. Which I know isn't true because I can still use it but if I do they will shut my service off. I paid my bill every month on time. If I want a hotspot I have to but a new phone which isn't fair. To
I’ve had cricket for over a month now. At first I wasn’t able to be on the internet without WiFi (so I could t use my data) even though I have unlimited data. That fixed itself but now I can’t receive pictures through text message. When someone sends me a picture it just says “no subject” any ideas to resolve this?
My Normal hotspot usage apx. 10gigs per 7-10 days. I was on vacation (left my phone at home, turned off) and they're trying to charge me for my hotspot use like a normal month. I got back and the 1st day they're telling me, I'm out of hotspot data. So I pay it and get another 10gigs. Boom they cut it off in 2 days. I'm not sure what kind of racket cricket is running, but I filed an official complaint with FCC. If they're doing this to you I suggest you do the same. I'm calling the Pennsylvania Attoney Generals office in the am as well. This looks criminal from my house and I happen to know a thing or 2 about a thing or 2.
Would the bring your own phone plan work with veiaro wireless phones. ive tried straight talk and net ten and neither will work do to the lack of at&t and t-mobile towers in the area. Veiaro works with both of those towers and dont want to continue with veiaro and dont want to change my phone just yet.
Can a boost mobile phone be used on cricket? Can I use my old cricket SIM card or do I need to purchase a new one? I had a cricket phone but it broke so a friend gave me a boost mobile phone. At first it was letting me call but it won’t let anybody Call me & the data isn’t working . I tried saving apn but it won’t save it. Is there a way to contact technical support? I don’t hear the option when I call . Thanks
My dad is having trouble his phone says 4G but he can’t use any apps he only can call and receive calls. I have try resetting network, plane mode, taking sim out and in, switch the cellular button on and off. Nothing is working and I'm pretty sure if I go to the cricket store they can't do anything about it. I need helpppppo
I tried to get hotspot added to my phone. But because it is not on your list hotspot is not added and my phone is not compatible to your system. Now because I was using hotspot with not being add3ed to my account you suspend and will do so, so now you will get the remainder money for free at my expense. What is wrong here. I get in p rouble for using a service tthat is not suppose to work ob your system, but it does. To usersl....find a service that includes hotspot in the price and don't matter of the phone. Thanks for sealing my money.
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