- 594 Topics
- 1,671 Replies
thank you so much cricket for not having 24 hour support. thank you so much for only having an address in california to address my concerns to. thank you so much cricket for after 6 years of service, failing me so greatly. thank you so much for my last month of service with you, although, i think you know i can find comparable service and probably even cheaper. you have no idea what problems this one night has caused for me. to show my bill as owing nothing, but still service is suspended. I have no ability to contact family. i have no ability to let anyone know she has passed. i have no ability to contact her family. i had to borrow a strangers phone, and as the number was unrecognized at 2am... no one answered. thanks again. i will enjoy our last 30 days together as i scope out new providers. thanksformer subscriber
When trying to activate a "Call Waiting" feature, I get the following error message "Unexpected response from network". Tried different Android phones as well as a dumb-phone, so the problem is definitely not with my phone and/or its settings.The problem has to do with the network and its settings on the provider side. Contacted the Cricket Support, but without success. Also, tried to manually query and activate as follows:status query *#43# <DIAL>Response: "Call waiting: Service has been disabled" to activate: *43# <DIAL>Response: "Connection problem or invalid MMI code"
I had a previous number with Republic wireless however the phone got stolen and I later opened a new services with cricket. However, I would like to use the same number that I had before. Can you pls advice if it is possible I'm willing to pay for the fee if there is any. Thanks.
Hey,I got a cricket phone called cool pad, I got me an unlimited data plan for $60, and I added a hotspot feature for $10. I cannot turn on the hotspot on the phone, I just get a message that I should look up how to set it up online. I do own an IPhone and switched my card over to the iPhone, but unfortunately I cannot turn on the hotspot as well. Any ideas?Thanks
I am traveling overseas (Middle East). I have Cricket and I know that there is no international plan overhere. However, my phone is dying and I need to transfer to a new phone. However, in order to transfer Whatsapp and other apps, I need to access SMS to get the security code the apps send. How can I do that? Thank you
Ordered a new phone w/sim card...have to activate it yet...want to know if I can install this SIM CARD into my Android LG instead of the phone I got in the mail. Phone is too small for my hands and the Android fits my hands better...originally got phone from the cricket store in Aug. of 2017 in Jacksonville, Fl. let service expire a few months ago and want to reinstate the phone using the new SIM CARD...IS THIS POSSIBLE?? If can't answer on forum please forward to tech support and maybe they can answer this question or email me the answer::. THANK-YOU. [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
Can a boost mobile phone be used on cricket? Can I use my old cricket SIM card or do I need to purchase a new one? I had a cricket phone but it broke so a friend gave me a boost mobile phone. At first it was letting me call but it won’t let anybody Call me & the data isn’t working . I tried saving apn but it won’t save it. Is there a way to contact technical support? I don’t hear the option when I call . Thanks
HiMy hot spot isn’t working and when I checked my account balance I noticed that even if my husband payed the extra 10$ they are not accounted on my balance/account. How do we solve that problem? I tried to call, nobody answered only the authomatic machine which is returning me on the start, I went to a selling point and the guy at the store directed me again on line and on lind on the automatic phone machine... I will loose my mind. Can you help?
I tried to get hotspot added to my phone. But because it is not on your list hotspot is not added and my phone is not compatible to your system. Now because I was using hotspot with not being add3ed to my account you suspend and will do so, so now you will get the remainder money for free at my expense. What is wrong here. I get in p rouble for using a service tthat is not suppose to work ob your system, but it does. To usersl....find a service that includes hotspot in the price and don't matter of the phone. Thanks for sealing my money.
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