- 471 Topics
- 1,293 Replies
Thought my 'phone was stolen. Reported it but found it at home an hour later. Called the store and insurance company right away to let them know I had it but a day later it was turned off. I am elderly so went to my son, who calls me every day, and he called Cricket . They said it was blacklisted and it would be 72 hours before they could activate it. He has called twice since with no luck, just promises.It has been 11 days with no 'phone. I always relied on texts as reminders and have missed two appointments and medicine pick-ups . Plus I am scared being alone, especially having gone through a tornado warning.Please turn my phone back on.Let me know
I cannot make or receive calls at home on all 3 of my phones for hours at a time. Always have full signal bars. I can drive 2 miles down the road and all 3 work fine. Cricket has been absolutely useless in resolving this. This has been ongoing for 6 months. I'm forced to find another carrier. I read somewhere that Cricket is fine as long as you don't have a problem. True statement.
WE have in home wireless so we don't need hot spot but we want to tether our teens phone to our home computer so we can keep her safe she has a Samsung galaxy Sol 2 how do we do this, the rep I spoke with at a cricket store said this could happen!!!
Greetings.In this day-and-age of constant scam calls, does Cricket offer any way to block all calls except for those pre-authorized? Or is there an app that you recommend for doing this?I'm getting tired of blocking specific numbers just to have them call using a different number. If I could auth only certain numbers (say from my contact list) to come through that would be great. Thank you.
Hello,I recently joined Cricket and have the unlimited extra plan along with three other lines. From everything I've read and seen this plan includes 10gb of mobile hotspot. Three of the lines are Samsung Galaxy S7 including mine and one is an HTC M8. Unfortunately, from what I see the M8 is not eligible for hotspot which doesn't make sense as we previously came from AT&T which is the same network and there were no issues with hotspot. Also, of the three S7's on our plan I have not been able to get my hotspot to work or my brother's to work. My hotspot actually worked for a moment however when I tested it again the following day it no longer worked. I was able to connect my wife's S7 to the hotspot but haven't tried since so I am not sure if it is still working or not. I followed the tutorial for my phone as instructed by Cricket but it did not help. Please let me know what can be done to resolve this issue.Thank you
I am wanting to add personal ringtones and assign to some of my contacts. I have used a ringtone app and have downloaded a few. I go to a contact and click on the option to 'Set ringtone' which takes me to the availble ringtones that came with the phone. The last option in this list is "+ Add ringtone". I click on it and it opens the folder where I stored my downloaded ringtones. I click on the ringtone I want to add which closes the folder and takes me back to the list of available ringtones but the one I selected is not added to the list.
I absolutely need wifi calling, since cell phone reception is dreadful where I live (1 bar.) Lots of missed calls going straight to voice mail. Is there an Android phone (not iOS) that has reliable wifi calling on Cricket? I don't care about fancy features like camera, stylus etc. Just need reliable wifi calling.P.S. I have seen the official list of Cricket phones that support wifi calling. I'm looking for feedback from customers who actually use wifi calling on their phone and are happy with it. TIA!
I would like to know why after three years there telling me phone is not compatible with system. Which I know isn't true because I can still use it but if I do they will shut my service off. I paid my bill every month on time. If I want a hotspot I have to but a new phone which isn't fair. To
Is there a way to disable VoLTE/HD Calling on the Moto e5 cruise? I think it is my location, but calls on VoLTE sometimes echo in and out. It does the same on my S7, but I have the option to disable it and have no issues with calls at home now, but I can't disable it on the Moto e5 cruise. It's not a phone issue since the S7 would have similar issues. Basically, you can call, talk fine for a bit, and occasionally the person is unable to hear me for a bit. Doesn't happen every call, but turning off HD voice fixed that issue on the S7 and it should work on the e5 cruise too. Thanks.
This seems awfully shady. My home Wifi continues to disable on my 5 day old fortune 2. No problem with any other devices at home. I enable on my phone and even in the middle of a task it turns off and I get a "no internet available" message. This happens both when mobile data is on or off. If it is on then I am unknowingly using my data allotment. Cricket should do something about this issue because it seems to be happening to not just LG fortune but other phones as well. I feel I will be forced into the unlimited plan as to not go over my data allotment.
My dad is having trouble his phone says 4G but he can’t use any apps he only can call and receive calls. I have try resetting network, plane mode, taking sim out and in, switch the cellular button on and off. Nothing is working and I'm pretty sure if I go to the cricket store they can't do anything about it. I need helpppppo
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