- 609 Topics
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IM SICK OF CARRIERS WHO DO NOT ALLOW MMS OVER WIFI BECAUSE SOME OF US WHO ARE IN A SO CALLED RURAL AREA CANNOT SEND OR RECEIVE MESSAGES WHEN WIFI CALLING IS OUR ONLY OPTION BECAUSE CARRIERS REFUSE TO BUILD TOWERS IM ONLY 10 MINUTES AWAY FROM AN AT&amp;T SIGNAL I ONLY HAVE ONE CARRIER OPTION AT MY HOME WHICH IS CSPIRE AND THEY DO NOT SUPPORT voLTE OR WIFI CALLING AND THAT IS A REQUIRMENT FOR ME AND THEY RIGHT OUT SUCK I SIGNED A CONTRACT WITH THEM BUT BROKE IT AFTER IT WAS UNRELIABLE SERVICE EVERY WEEK THEY WERE DOWN AND WOULDNT REIMBURSE US EVERY MONTH THEY ALSO DO NOT TELL YOU THAT THEY DO NOT HAVE THOSE FEATURES WHEN EVERY OTHER CARRIER IN AMERICA HAS THOSE FEATURES I HAVE ALSO BEEN FIGHTING AT&amp;T FOR OVER A DECADE TO BUILD A TOWER IN THIS CITY I HAVE MOVED A TOTAL OF 4 TIMES AND THERE SIGNAL ALWAYS SUCKS WITH JUST 1 BAR WITH SPARADIC SERVICE OR NO BARS AT ALL WHEN ARE CARRIERS GOING TO REALIZE THAT TOWERS DO NOT WORK THEY ALSO WANT TO BUILD TOWERS IN AREAS THAT DONT NEED
The topics here are all about selling. Hey we don't have service since 1/8/20. On 1/9 I called and spoke with Ana since she acted like she had no clue about anything I asked for her supervisor. I spoke with Ingrid who told me that service would be fully restored on 1/9/20. Well, it has NOT been restored. This is a huge inconvenience as I don't have a phone while driving or when not with another company's Wi-Fi. Even from my home Wi-Fi or another company, the calls are either very bad or dropped unexpectedly. We MUST be fully reimbursed for this mess! If I wasn't so busy with so much I would take the time to find another phone company.. Cricket is very messed up.
Starting a few days ago the hotspot service that many of us pay EXTRA to have has been badly messing up. I noticed all of a sudden none of my Smart TV's would work, then I realized that my Hotspot speed was locked at 128kb... I thought it was a system goof and would reset when my service cycle started so I waited a few days until they charged me a new month. Now... I'm about to call my credit card and dispute the charges! The techs at Cricket have clearly messed something up and put hotspot accounts on restriction, even perfectly legit ones it seems! (Whatever QoS system you've activated is messing up BAD!) A quick google search shows I'm not alone, and Cricket support is claiming everything from "tower maintenance" to "dual apn support" and everything thing else, which all ignores the fact that we are people who have had no issues with hotspot UNTIL whatever change was made happened a few days back. At this point I see no reason to stay with Cricket and I post this as
Neither phone seems to be transmitting a hotspot wifi signal. My test: 1.Turned on hotspot on 6s2. Made sure hotspot was off on 113. turned on wifi on 11 but 6s hotspot never listedDid the reverse with same disappointing result.Not listed on computer wifi either.Reset both phones and repeated. Same disappointing results. HELP!!!
Okay so 2 people I currently live with in Yuma Arizona seem to have completely lost service but in a strange way...their phones won't accept calls, data works much slower than usual and their timezones change to California time zones at first I suspected the cell phone tower but can anyone help me?
I have a Nokia 3.1+ and went into the call settings and found that number is used to forward calls for when busy, unanswered and unreachable and want to know 'why'?What if I delete the number? I read this is the setting to set the ring duration (which is what i'm trying to determine and change if possible)
I was told that coming from ATT that I would have the same service and same towers. Most of the time I would get 30-40 mbps download speeds through ATT and now that I am on Cricket they are much slower. I was lied to about service and that is how they got mine. I later Googled it and now know they cap it but the employees (several of them) lied to me.
I was told I had 7 days to add insurance and said ok I will call. Well I call and they will not say I had to go in to store. I was never told this. It is 4:00 and the store closes at 5:00 ( I live an hr or more from store). When I told chat representative I didn't have time to go in he said they don't close for 3 or 4 more hrs. I said no it is Sunday. Had I known I had to go in I would have earlier this week as one of the person with a phone went out of town fri so I don't even have access to that phone. I was told I could over phone but no and now I have no protection so I will probably be going back to my old service when my month is up as this is no way to start off with being told the wrong info and not having any coverage.
We just added a line for our grandson. We bought him a cheaper phone (Cricket Icon) to use. Installed the myCricket app on it but when we try to open the app it just sits the with a green screen and never opens. Tried uninstalling the app and reinstalling it but still does not work.
So, I work on the first floor of an office building. This isn't an ideal place for cell service. I in fact switched over to Cricket for the fact that the people around me that would get any kind of service at all, were with Cricket. So after switching I've had mediocre service for the past 8 months. 1-3 bars, which wasn't great, but I could stream youtube, podcasts, surf the web, text, answer phone calls and it was better than anyone else had from what I had noticed. For whatever reason last Friday the service plummeted and I wasn't able to do anything at all inside the building, even in areas I use to get even better service than at my desk. A few people around me who use to get no service at all with other providers are now getting service. I'm just wondering that has anything to do with my loss of service. I'm on my second day of having absolutely nothing unless I stand outside in the freezing cold, and even then nothing comes in unless I stand far enough away from the building. I l
Does anyone else have a serious problem getting a connection in Norfolk Va, specifically in the Willoughby-Ocean View Area?? I am getting so aggrevated with such poor service that I'm ready to forget about saving a few dollars each month and switch carriers. After all what sense does it make to save a few bucks if I can't use the service anyway!
I currently have a Google device that is rolling out universal RCS support but do to cricket not having the pixel family in it's supported devices it's causing issues with my device. That being said are there plans to implement the pixel series into support devices or am I going to have to switch to another service? Coming from a Cricket Employee here.
I am trying to set up voicemail for the first time on my room mates coolpad canvas.According to instructions,press and hold the 1.When i did that,it ask me to enter the 10 digit number i was trying to reach.Well i don't know what 10 digit number they are talking about.Would somebody please explain this to me step by step.Thank you very much.
I am a new customer and am ready to leave Cricket. No one speaks or understands English in customer service to a degree where they can assist me. So I am hoping someone here can. Cricket must block shortcut texts. I need to resolve this is there a way that I can do it myself since customer service is useless.
On Oct 14 I paid my bill in store $139 . On Oct 15 I added a line and changed my plan to the 4 lines for 100. I paid another 45 to start thithis plan etc. On Oct 16 I called because I got to thinking i should have a $39 credit at least. I was told no $18.99 was my credit, initially. Then the rep "researched my account" I was told I was being charged $20 for hotspot on two lines. He could remove that and credit the $20 back. I told him yes because I didn't even know I had hotspot and do not need it as I have wifi at home. He removed and said my bill for Nov would be $60 and some change. I looked today to pay my bill and it still only showed 18.99 credit. I called customer service. I was put on hold then hung up on. I called back and once sent to a rep I was automatically hung up on. I called back two more times and on the fourth try I spoke with someone who informed me I was pretty much out of luck they don't refund hotspot. (Had I been told this initially that would have been fine) I c
When we buy new phones we keep the old ones (that still work) and put a couple off to the side just recharging occasionally. My question is can we reactive one of our old cricket phones on another one of our lines if needed or does it need to be the same line? I would think since it's a cricket phone it can be any line but just wanted to check. And yes, I'm sure there would be an activation fee but still the best deal for five phones I've found. Thanks.
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