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For almost a year now I have been asking cricket for help. My phone does not receive calls. Its not the device because I have switched phones and still get the issue. Its not the signal because my wife gets her calls. It even happens when I am traveling out of state over 500 miles from my "normal" area. My wife and I will be in the same room and she will try to call to see if it will work and still nothing. The phone doesnt even register a missed call. All cricket has done for me is say turn your phone off we will send a signal your account is in good standing. What else can I do???
Cricket is the worst advertiser of promotions when it comes to wwe I have ever seen. Their marketing stinks. Last year they had bayley out by me for a store signing. Free. Totally walk in meet her take photo and she signs. They don’t promote it. Wwe doesn’t promote it. If I didn’t hear about it because I was working the event at the venue for the wwe show thAt night I’d not have been able to meet her let alone know about it. That. Is. Pathetic. So now it’s a year and change later. They have a virtual meet and greet online to sign up to meet ironically bayley. They post it the day before the event. It was sold out within one hour of advertising. That is also pathetic. They didn’t plan for the amount of people wanting to meet her...or else there are people booking multiple names for more time to talk to her. And I KNOW that is the case. Two friends independent of each other have showed me the screenshots of their multiple setups with Different names and numbers. All the virtual stuff is
Does anyone know when wi-fi calling and HD calling will become available for BYOD. I heard on another forum that it might happen in November. I have a Galaxy J7 Prime, the T-Mobile version of the Halo. They are working on rolling out wi-fi calling for the Halo. How difficult is it to allow wi-fi calling on mirror models?
I have noticed that often times my data will become throttled so slowly to the point of becoming totally unusable (like I'm not even able to perform a speed test or do a google search). This occurs even tho I have the fastest unlimited plan available with cricket (8mbps) and occurs regardless to how far into my billing cycle or how much data has been used for the month. This can often be resolved by putting the phone in airplane mode to disconnect all data services and then switch it back. After airplane mode is turned back off and reconnects to the mobile data, the speed returns to normal. I'm not sure if anyone else has experienced this but figured I'd ask just in case. (However on occasion, I've had to do this multiple times within the same 10 min period bc the connection speed keeps dropping below 0.01mbps which can be frustrating). It is esp problematic if I am using my mobile hotspot or am logged into a secure site for something important like paying bills or purchasing something
Late last night (02/06) at 2 am I received a text from Cricket stating that: "This device is not eligible for activation on the Cricket network. Cricket's High-Definition voice network requires use of a compatible device..." The next morning, less than 12 hours later, my call, text and mobile data was promptly shut off. I'm just at a lost for words. In the course of less than 12 hours, my phone is unusable on their network. I currently have a unlocked Oneplus 7 Pro. When I bought the phone last year, I made sure that it would work with Cricket, who uses the GSM band. The phone has high-definition voice over network, and voLTE. It's a 4G LTE phone. Everything checks out. I should have been able to use the phone for awhile on their network. I've honestly loved Cricket with their cheap, (at least in my location) reliable service, unlimited talk/text and data. So to say the least, I'm pissed off. I'm writing this here to ask if others are having the same problem or heard of this. For now,
I recently changed phones in my plan from a 4 yr. old Motorola X Pure to their new Moto G Power. I switched the SIM card from the old phone to the new one, that went smoothly but there's one glitch with the phone, the Caller ID and Call Forwarding options in the phone app when selected bring up a pop-up message "Network or SIM Card error) when selected. The features worked just fine in the Moto X (Android 7); the new phone is Android 10. Both were factory unlocked when purchased.I contacted Cricket support, or what passes for support, to be told "it's the phone". Makes no sense since this is ALL on the network side. I contact Motorola, they say the carrier is blocking the features (which I assumed all along). I look in forums here and elsewhere and it was always the carrier at fault.Any way out of this except the cop-out from Cricket (except switching to another carrier, which I am considering based on recent problems, like calls th
Hello, I’m part of a family plan that has had Cricket for 7 years now. The signal for calls, texts and internet has always been a little spotty but it was workable until a few months ago. Recently, every day the signal has been worse and worse, with internet pretty much ceasing during daylight hours and phone calls being dropped from previously reliable locations. I use this phone for to call people for my work and I’ve had to set up a chair far into my yard to get a signal because the phone no longer calls from inside my house. My mom had to drive ten miles away this morning before her internet came back. So, we called Cricket and we’re told our phone plan was old and not really being maintained anymore which might account for the poor signal issue that has developed. I wasn’t thrilled to hear this, considering we were never notified that this might occur, but okay, I understand. It is an old plan. So we signed up for an updated plan at 25% more cost. Since this morning, the servi
I sometimes send emails to my phone, using this address[10_DIGITS_PH_NUMBER]@txt.att.net Sometimes I would get the messages to my phone very late, and in the last few days nothing arrives. Anyone knows what going on with this and how to get the emails to text right? Thanks!!
I purchased a Samsung Gaxaly A51 5G from my local Cricket store in Hutchinson, KS.I know I don’t live in the 5G service area, however, I went to the Wichita KS area which is showing to be a 5G low band area on the coverage map. While I was in the area, my service Icon never changed off of LTE, I was expecting maybe to see a 5GE or even 5G.So my question is do I need a sim card, or a different APN setting other than what was on the phone when it was pulled out of the box.
Hello,I recently joined Cricket and have the unlimited extra plan along with three other lines. From everything I've read and seen this plan includes 10gb of mobile hotspot. Three of the lines are Samsung Galaxy S7 including mine and one is an HTC M8. Unfortunately, from what I see the M8 is not eligible for hotspot which doesn't make sense as we previously came from AT&T which is the same network and there were no issues with hotspot. Also, of the three S7's on our plan I have not been able to get my hotspot to work or my brother's to work. My hotspot actually worked for a moment however when I tested it again the following day it no longer worked. I was able to connect my wife's S7 to the hotspot but haven't tried since so I am not sure if it is still working or not. I followed the tutorial for my phone as instructed by Cricket but it did not help. Please let me know what can be done to resolve this issue.Thank you
Greetings,Based upon the recommendation of our daughter, who’s had Cricket for years with excellent luck, my wife and I switched to Cricket a couple of days ago. That notwithstanding, our problem is this, we cannot email to text. We can, however, text to our email. Even replying to the received text gets kicked back. This is the message we get:This seems to be an intermittent but reoccurring problem as it has worked in the past. I’m getting the same message now after emailing a text to my daughter, who has a smart phone. Any ideas why this should occur?Our phones: TCL Classic 4058C Flip PhoneEmail provider: GmailText address format: firstname.lastname@example.orgAny help would be greatly appreciated as we email to text frequently.Take Care and Stay Safe,Ken aka kilogulf59 Addendum: I believe this is on Cricket’s end because I tried to send from another provider and got nothing. No text to my phone and not even a message to my email.
I had been a Cricket customer for several years on your $55/month unlimited plan. Recently, I was enticed into upgrading to the More plan for an extra five bucks a month. While I do like the increase in my data speed, I was mainly drawn to the ability to use my mobile hotspot, so I upgraded.However, my hotspot doesn’t work. I can connect my devices to it just fine, but there’s no internet. I come to find out that, apparently, my $350 Nokia 7.1 isn’t “eligible”. However, when you all enabled everyone’s hotspots last year because of the pandemic, it worked just fine. So it’s not a problem or limitation with my phone, you guys have just simply arbitrarily deemed it “not eligible”.Why is it not eligible?
HiUp until Aug 29th, my brother who lives in England was receiving my texts without any issues. After that date he's not received any of the texts I've sent him, but I can receive texts from him. My sister who is on the same network as him (O2 UK) received the test text I sent her. I also tried texting him from the 3 other phones on my plan and he never received any. He went and had his sim card changed to see if that would solve it, but he's still not getting them. I haven't changed my plan or had anything else added to it, so what would be causing this?
Hi,I have 4 phones on a family plan, for over a year now. Just today, none of the phones can send MMS texts. A return message from "#" will say "Message not found". I sent an MMS to someone from another carrier -- same thing. That person then sent me an MMS, and I received it as normal.SMS works both ways, MMS can be received, but can't sent MMS. Checking our data usage from the app shows only my phone at 2.8GB usage with the rest <1GB, and we have "unlimited" on each line.Anyone else having an issue with MMS today?Thanks...
I had an unlocked Galaxy S7 from MetroPCS (former employer) on my CW account and I was using mobile Hotspot with no issues. So much so that I had to change my plan. No problem. A couple of days ago I upgraded to an unlocked T-Mobile Galaxy S9+. Mobile Hotspot connects to my devices but it's not getting data from my phone's data connection. I've tried several APN variations even copying the exact APN settings from my S7. No luck. Please help. I'm a truck driver and I need my hotspot!
We moved and only get 0-1 bar inside home, outside 1-2 bars. Tower location known. Our signal is around -111db. We have an iPhone6, I am unsure what frequency range we will need on booster. What is a good budget repeater or booster?
AT&T owns cricket so why does cricket lag behind AT&T in service offerings. We've been asking for e-sim support for three plus years. I don’t understand why cricket is unable to add this feature so iWatch and Apple Dual Number (eSIM) are not offered. I could even understand if there was a $10 extra change to support but the technology is not difficult. It's amazon all the other prepaid providers (Sprint, T-Mobile, MetroPCS, Verizon and AT&T) offer the esim support. I get it takes time but it appears this is strategy to move customer to AT&T, but what it does is force customer to move to T-Mobile for esim technology. T-Mobile offers 4 lines for $100 with esim support. Cricket, please listen to your customers and solve this issue or we will be faced to move to a different provider.
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