- 552 Topics
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Is it possible to purchase a cricket device without a plan? The phone that I want to purchase will be provided with a cricket plan ..it will be a gift . The person I am buying the phone for already has cricket. My question is can I purchase a phone without a plan .. and then active the phone to his plan and deal he has ? I don't need a new phone line or deal. I just want to purchase a new upgraded phone for his birthday.
We've been on an unlimited plan for the past 8 months or so with 4 - 5 bars of 4G LTE, but 2 days ago we missed a bill date by one day so our plan was suspended until we payed yesterday morning, and now we have 1 bar and sometimes no service whatsoever. I called customer support and all they told me to do was to turn off data roaming and that they would update our phone services but the issue still persists. We're still on the same plan, help please
NO CELL SERVICE IN MY NEIGHBORHOOD FOR A WEEK NOW
Last week something happened to my cell service. Support has not been able to help us. We have 4 phones on 1 plan. 2 phones with similar numbers work fine. The other 2 with similar numbers to each other, but different from the first 2 do not get cell service but can text and can use data. 1 mile from my home, cell service becomes available. This has never been a problem for me and I have had cricket for a few years. We have called customer support and they keep closing the ticket as complete even though it is not fixed.
No bars in Kansas City!!
I have been a loyal Cricket customer for 20 years now. This year my service is so bad it's reminding me of the early years. I drive all over the KC metro daily for my job. I rely on my GPS and Pandora DAILY. Rarely do I get more than 2 bars of service, and sometimes I can't even get a map to pull up at all, which leaves me stranded or wandering aimlessly until it decides to load. I've called customer service multiple times about it. One time I was told that a tower was down in my area. Another time I was told it was probably my phone that was the problem, and was told to reset network settings. I have 4 lines on my account, with 4 different types of phones, and they ALL have 1-2 bars MAX. This is unacceptable. As I have perused this community forum, I see that coast to coast people are having the same issues. What's going on???
Work doing deliveries in Scottsboro,Al. Terrible service in several areas, especially right in historic downtown where there is many business and a main area where service should be readily available. How do you get that area checked for service as it’s very hard to do your job when you can’t complete tasks on the apps because of poor/no service. Rural areas have better service than a populated area, why and how can this issue be resolved?
Once upon a time I had service... now I do not
So, I work on the first floor of an office building. This isn't an ideal place for cell service. I in fact switched over to Cricket for the fact that the people around me that would get any kind of service at all, were with Cricket. So after switching I've had mediocre service for the past 8 months. 1-3 bars, which wasn't great, but I could stream youtube, podcasts, surf the web, text, answer phone calls and it was better than anyone else had from what I had noticed. For whatever reason last Friday the service plummeted and I wasn't able to do anything at all inside the building, even in areas I use to get even better service than at my desk. A few people around me who use to get no service at all with other providers are now getting service. I'm just wondering that has anything to do with my loss of service. I'm on my second day of having absolutely nothing unless I stand outside in the freezing cold, and even then nothing comes in unless I stand far enough away from the building. I l
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