- 609 Topics
- 1,699 Replies
I am interested in acquiring a cricket data-only plan for an upcoming trip to Alaska. My previous interactions with Cricket Support have been exceedingly frustrating, leading me to question their proficiency in customer service. (This comes from someone who managed offshore technical teams for a decade in cities like Chennai, Bangalore, Hyderabad, and Pune.) Given the apparent limitations of Cricket Support, I prefer to keep this plan entirely independent of our existing phone plan to prevent any potential interference. Has anyone managed to set this up recently?
When we buy new phones we keep the old ones (that still work) and put a couple off to the side just recharging occasionally. My question is can we reactive one of our old cricket phones on another one of our lines if needed or does it need to be the same line? I would think since it's a cricket phone it can be any line but just wanted to check. And yes, I'm sure there would be an activation fee but still the best deal for five phones I've found. Thanks.
Good reps at cricket are hard to find. Here is my 2 day experience (Wasted time about 6 hours total, 4-6 terrible service people, and 2 GREAT service people. 1. Website features are terrible, so self service is virtually impossible (you need a new program team, as others are complaining as well). 2. I call cricket customer care, and get put on hold for 20 minutes, I get a person with a strong accent, making it impossible to communicate. She transfers me and the call drops. 3. After two more failed attempts , I get a service rep that tells me I have to go to the store where I purchased the phone to get help. 4. I drive all the way down to the store, and the store rep tells me he can not help I have to go back home and call cricket . 5. I call cricket customer care .. I again get connected. Woman named Alexandria answer the phone and claims she can not hear me?? I try and speak for 5 minutes.. and she then says - I am hanging up the phone due to inability t
It seems like cricket come up with new charges every month. I pay $60 a month for unlimited data. I pay my bill now i see some faulty note on the data plan that says unlimited deluxe data or some bull is $72. Its starting to look like cricket is getting greedy. Now my data runs slow. Really slow. But its supposed to be unlimited data. A rip off
Why haven’t I had any service in my area and surrounding areas. My family and friends who also have cricket and at&t have been deal with no service since Friday. We live wilder and other surrounding areas and having no service. Can you guys please fix whatever is going on with that cell towers please
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