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I purchased a SamsungA52 on 12/5/21. Received the phone on 12/8/21 and installed the sim on 12/18/21. I went thru the activation process and the phone would not connect to the network. After spending an hour on the phone w/Customer service I was told that the chip was expired and that I needed to purchase a new one. Naturally, I refused and asked that Cricket send me a viable sim card and was told that was not possible. I want to know why. I saw another post on this community where the customer had a similar issue w/a bad sim.and it said that Cricket would be sending a new card. I want the same service.
Newest Netgear HotSpot LM1200 won't activate on CricketWireless? (new product Jan 2021 from Netgear)
The LM1200 is Netgear’s new Hotspot offering and Cricket IMEI checker says they won’t activate it. Verizon & T-Mobile will and ATT doesn’t have an IMEI checker anymore, their support staff said I need to drive to an ATT Store had have them put a SIM in it to determine. The Modem is a CAT 4 LTE modem. What’s going on with Cricket? Just because a modem is 3g capable doesn’t mean they need to can it. What am I missing about the 3g capable devices, will they stop working on LTE too?
I ordered a phone in September which UPS lost, therefore I never received it. I have worked with UPS on them saying that they take full responsibility, and will pay for another phone, but will need Cricket to sign paperwork to allow me to get a new one. No matter how many times I and UPS has reached out to Cricket, they have done nothing. I talk to people on the phone (Cricket Customer Service) and they either say that there is no case or that it’s UPS that I have to deal with. On top of this, I have received an email saying that if I don’t activate the phone, I will lose my service. I don’t have the phone! How can I activate something that I don’t have? Will I lose service on the phone I already have? What can be done about this? I just want my phone or my money back.
tried to set up hbo max on my new iphone 12 pro max. says can not verify subscriptionuninstalled app on iphone , reinstalled app still same issue. logged into my cricket with no issues.HBO MAX keeps saying can not verify subscriptionI have the unlimited cricket more phone plan.HELP
I received a text that my account is eligible for HBO Max free, so I clicked the link and installed HBO Max from the play store. I followed directions, clicked on the person icon, then clicked on Sign Into Account, then clicked on sign in with a provider, then I selected Cricket Wireless and then I get this error: Access Denied. You don't have access to http:www.cricketwireless.com/restservices/hboauth/v1/sam1/idp/init on this server. Reference #18.15aa2c17.1631305538.1896458bI have Samsung phone. Any ideas why I can't sign in like it says to?
I just got my cricket account and new phone with card to choose my plan I chose the $40 plana none of it working
I got my new cricket phone I bought the phone and service payment card from Fred Meyer I followed the directions to activate it they never works I can't even call 611 with it it says my number is suspended I don't even and it says when you look at your phone information that the phone number is unknown I'm very frustrated and need to get this fixed does anyone know what is going on
I had a byod device and got a plan that included a Hotspot. I later found that my device wasn't compatible. So I checked on the ones that that were with the mycricket app. A Samsung galaxy A11. It happened to that I had one that even had a cricket sim card. I took it in to the store and they promptly told me it too wasn't compatible. I show them where it said it was on your app. They said the imei showed it wasn't. They didn't know why. I'd like a better answer.
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