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Late last night (02/06) at 2 am I received a text from Cricket stating that: "This device is not eligible for activation on the Cricket network. Cricket's High-Definition voice network requires use of a compatible device..." The next morning, less than 12 hours later, my call, text and mobile data was promptly shut off. I'm just at a lost for words. In the course of less than 12 hours, my phone is unusable on their network. I currently have a unlocked Oneplus 7 Pro. When I bought the phone last year, I made sure that it would work with Cricket, who uses the GSM band. The phone has high-definition voice over network, and voLTE. It's a 4G LTE phone. Everything checks out. I should have been able to use the phone for awhile on their network. I've honestly loved Cricket with their cheap, (at least in my location) reliable service, unlimited talk/text and data. So to say the least, I'm pissed off. I'm writing this here to ask if others are having the same problem or heard of this. For now,
Greetings.In this day-and-age of constant scam calls, does Cricket offer any way to block all calls except for those pre-authorized? Or is there an app that you recommend for doing this?I'm getting tired of blocking specific numbers just to have them call using a different number. If I could auth only certain numbers (say from my contact list) to come through that would be great. Thank you.
First, I would like to make it clear that I absolutely love Cricket and its services. My wife and I have recommended them to several people over the years. Unfortunately, until the unlock policy is changed, I will never buy a phone from Cricket again. Specifically, the clause in the policy preventing even long time customers in good standing from unlocking a phone for 6 months. I am someone that goes on international trips and as soon as I land in a country (other than Canada and Mexico) my phone mostly becomes a paperweight. The only way to overcome this is to buy a local sim card for my phone and make it fully functional for the length of my trip. Until the policy is changed I will simply buy unlocked phones off of Amazon. I have no plans on ever leaving Cricket, but this policy has made it irrational for me to ever purchase one of your phones again.
I’m needing to get more hotspot data for my upcoming bill cycle that starts the 12th, and that I have ALREADY paid for. When I go in and go the the change plan features screen, it says I’ll pay another $60 for the plan, plus ANOTHER $60 for the data. Is this correct or is something wrong with my account?
We’re committed to keeping our customers connected to family, friends and the latest information. Beginning March 14, we will waive reconnect fees for customers who are affected by the COVID-19 pandemic. Cricket customers who are affected by the COVID-19 pandemic should call Cricket customer care at 1-800-CRICKET (274-2538) or 611 from their Cricket phone if they need this reconnect fee waived. I called Cricket via 611 and had a very specific question with regards to COVID-19 and with all that is being shut down , among that call was with regards to our schools being shut down here in Washington State . I was told by a representative that there has been an application placed in to the government to help assist with removing caps because with everything that is closing from Doctors office Lobbies to mental health centers, Schools, theaters and other forms of entertainment , ALL have been shut down and we can no longer access them. My Q
My Moxee Hotspot from Cricket shows 3 and sometimes 4 Bars inside my house. Even with 3 or 4 bars the internet is slow and that is if the internet works at all. From noon to midnight it shows service but you can’t even open a webpage it times out. I want to buy me a signal booster to see if that helps but I need to know what Bands Cricket uses. Do they use different bands in different parts of the Country or do they use the same bands everywhere. Could someone please help me with this I can’t ask support because my internet is never working when they are open. All I have is there 100gb data plan and no phone with a plan. Also everytime I have ask for help here no one ever answer. I hope maybe this time someone would and could help me with this. I’ll wait 2 days and if there is no help then I know none is coming and Cricket support is just a name made of words to make Cricket blame the problem on others. Help! Help! Help!!!!!!!!!!!!!
So someone has stolen my brothers LG Fortune 2 and is still using the phone. The dude has been messaging people saved in the contacts pretending to be my brother. He's using the data, making calls and messaging numbers as I'm writing this. Is there anyway to locate the device remotely before blocklisting it? Not sure what all apps he's got on his phone or if any allow premission for location/GPS. And if theres no way to locate it, can I suspend and/or wipe the phone in the morning on the 17th (when customer support is available) and be able to use the upgrade to get a new phone that becomes available on the 18th?Or does suspending the line cause you to not be able to use the upgrade?
We moved and only get 0-1 bar inside home, outside 1-2 bars. Tower location known. Our signal is around -111db. We have an iPhone6, I am unsure what frequency range we will need on booster. What is a good budget repeater or booster?
why is Cricket wireless data so slow now? It takes so long to load a page now. I'm in San Francisco.
why is Cricket wireless data so slow now? It takes so long to load a page now. I'm in San Francisco.is Cricket Wireless going down the drain? should I be moving to another mvno? if so, which one? Thanks.
I am trying to set up voicemail for the first time on my room mates coolpad canvas.According to instructions,press and hold the 1.When i did that,it ask me to enter the 10 digit number i was trying to reach.Well i don't know what 10 digit number they are talking about.Would somebody please explain this to me step by step.Thank you very much.
Own a LG G^+ Unlocked on the Mobile Unlimited Family plan.My hotspot has been working fine until a month of so ago, Right now I can activate the hotspot and connect the other device and I always get the Message No Internet Connection or WIFI has no internet access. Have tried with several other devices already.Wondering what has changed since my Hotspot was working without issues. Thanks!
I have a Nokia 3.1+ and went into the call settings and found that number is used to forward calls for when busy, unanswered and unreachable and want to know 'why'?What if I delete the number? I read this is the setting to set the ring duration (which is what i'm trying to determine and change if possible)
I understand tethering which is a cell phone feature. I understand data plans with cell phone companies. How does a cellular plan offer “mobile hot spots”? Either your phone does that or it doesn’t. You either have cell phone data or not, it can be unlimited or capped. How does a PLAN offer hot spots?
Hello I am trying to find out if any/all of the Xiaomi phones would work on crickets cellular network in my area ( Bozeman, Montana), Ideally I would like to see if LTE coverage would be supported! I dont get any of this and need help!Network:GSM: B2 / B3 / B5 / B8WCDMA: B1 / B2 / B4 / B5 / B8LTE: B1 / B2/ B3 / B4 / B5 / B7 / B8 / B20 / B38 / B40 How do I Find out what bands AT&T uses in my area ( Bozeman, MT)and would i get at least decent coverage? Trying to research this online and need help!
This is pretty much unusable. In some areas in Denver cricket is fine. But in a lot of areas with 5 bars and "5g" it is totally unusable. I have reset my network settings. I have warrantied my phone. I have made sure my plan is setup as the 60 dollar a month extra plan. This is really slow, mostly unusable. I call support, they tell me everything looks ok on their end, I do a test while still on the phone, and whala, it's working. Not great, 20mbps, but usable. As soon as I hang up the phone, it's back to dial up speeds. Seriously, stuff doesn't load. I can't deal with this. Especially for the price I'm paying. I never had trouble like this with boost mobile. Never. Or AT&T...same towers as AT&T??? I'm not buying that. I'm already looking to port back to boost with some free phone they have. Someone from cricket needs to follow up and fix this. I wanted to go into my settings and disable 5G and do LTE only. But the dream 5g doesn't have that option
I live in an area where my cell coverage is little to none in my house. I purchased 2 Moto e5 Supra phones and got wifi calling enabled on my account and setup e911. After trying to get it to work for 3 days and over 5 hours of calls with support it still didn't work. I brought the phones into a Cricket owned store and they tried for over 3 hours and finally got it to work. It magically started working on both phones. The thought was if you disable wifi calling shut the phone down then start it back up and then enable wifi calling. BUT that still isn't working now.There must be a software problem with this phone and it is REALLY frustrating. Cricket phone support is quite incompetent, they tried telling me to contact Motorolla but the manufacturer said this particular feature is a software feature installed by Cricket and not by the manufacturer. It is the typical hot potato pass the buck. Now I'm past the 7 day return window.
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