- 471 Topics
- 1,293 Replies
I’m interested in using an LTE 4G router such as the Cudy AC1200 Dual Band Unlocked 4G LTE Modem Router with SIM Card Slot in a remote location which has no internet but good Cricket service. Will this work? I read a comment on one of the 4G LTE router reviews which stated that Cricket disabled the SIM after one day of use.
I live in an area where my cell coverage is little to none in my house. I purchased 2 Moto e5 Supra phones and got wifi calling enabled on my account and setup e911. After trying to get it to work for 3 days and over 5 hours of calls with support it still didn't work. I brought the phones into a Cricket owned store and they tried for over 3 hours and finally got it to work. It magically started working on both phones. The thought was if you disable wifi calling shut the phone down then start it back up and then enable wifi calling. BUT that still isn't working now.There must be a software problem with this phone and it is REALLY frustrating. Cricket phone support is quite incompetent, they tried telling me to contact Motorolla but the manufacturer said this particular feature is a software feature installed by Cricket and not by the manufacturer. It is the typical hot potato pass the buck. Now I'm past the 7 day return window.
I've been a Cricket customer for over 22+ years. Prior to Cricket, the cell phone providers used to be PrimeCo, US Cellular which has been bought over the years which is now known as Cricket. Over the years, I have never missed a payment and always encourage others to use the Cricket Company as their cell phone provider. My phone number has been my main source of communication with my family, friends, career, business purposes, coworkers, and other accounts over the years. I recently wrote to Cricket Wireless because they abruptly shut my phone service off on Thursday, February 11, 2021. I noticed that I haven’t received any sort of communications throughout the night. I replied to a sent text a message that was not delivered. I also couldn’t make any phone calls whereas I discovered an error message kept scrolling across my phone screen…. "SIM not provisioned MM2".On Friday morning, February 12, 2020….I went to the Cricket store about my phone connection. The store representative
I have been using the same phone number with Cricket for years. I use two step authentication for Facebook. Unfortunately, because I clear out my browser history, cache and cookies upon exit, I have to enter a six digit code that is sent to my cell phone before Facebook will allow me to log in.As of the last four days, I stopped receiving the text messages to my cell phone. I have verified my identity by sending both a copy of my photo ID, and photo of me holding up a sign with a special number Facebook gives me to write on the sign showing it is me who holds the actual Facebook account. It has been four days. NOTHING.I am unable to get into my Facebook account. I found out there is other ways, such as Google Authenticator as an option, but at this point, if I cannot get into my account, I am unable to change the options. I am frustrated and was told this may have something to do with the cell phone provider, and I want to solve this issue.Now even when I download a new browser and try
CRICKET WILL NOT ALLOW MMS MESSAGES THROUGH WIFI WHICH IS RIDICULOUS ESPECIALLY IF YOU ARE IN A RURAL AREA WHERE THEY REFUSE TO BUILD TOWERS AND EVERYTHING HAS TO WORK THROUGH YOUR WIFI WE ALSO SHOULDNT HAVE TO PAY THE CARRIER FOR A RATE PLAN IF ALL WE CAN USE IS WIFI CALLING AS THAT ACCOUNTS FOR 2 BILLS THAT IS UNNECESSARY ESPECIALLY IF THEY LIMIT CERTAIN FEATURES CRICKET IS ONLY LOW COST BECAUSE OF LIMITS CARRIERS WANT TO KNOW WHY PEOPLE ARE JAILBREAKING OR ROOTING THERE PHONES ITS REASONS LIKE THIS IN THE MEAN TIME ILL CHANGE MY APN SETTINGS TO BYPASS THE RESTRICTIONS THIS CARRIER FORCES
I have been a loyal customer for 2 years and today my phone decided to start acting up. I went online and was shocked at how much it costs to "upgrade" your phone. I spoke with an agent in chat that informed me that I was getting a $40 discount as a loyal customer. So just for giggles I went on like I was a new customer and the same phone I looked at was the same price offered to me as a loyal customer. I might add to this that I have 4 lines through Cricket and have NEVER been late with a payment.I do not feel as if Cricket values my business. I like Cricket. I have never had an issue with coverage no matter where I am.I would hate to have to change all 4 lines to another company. I came to Cricket from MetroPCS because of the customer service and lack of appreciation.
Does anyone know when wi-fi calling and HD calling will become available for BYOD. I heard on another forum that it might happen in November. I have a Galaxy J7 Prime, the T-Mobile version of the Halo. They are working on rolling out wi-fi calling for the Halo. How difficult is it to allow wi-fi calling on mirror models?
Our local store just relocated to a strip mall that is not visible/in an area I would not have sent my mother alone to open her Cricket account. I also went during store hours and the lights were off and lock on the door. I am already a customer so brought my mom over online, but where can I give Cricket feedback about this new store?
Can a boost mobile phone be used on cricket? Can I use my old cricket SIM card or do I need to purchase a new one? I had a cricket phone but it broke so a friend gave me a boost mobile phone. At first it was letting me call but it won’t let anybody Call me & the data isn’t working . I tried saving apn but it won’t save it. Is there a way to contact technical support? I don’t hear the option when I call . Thanks
Upgraded to the Samsung galaxy a32 5g about 3 days ago. From the very beginning the hotspot did not work. Have tried literally every possible troubleshooting step. Stumped about 5 tech support people. I cannot exchange the phone without paying more money, but at the same time I have a phone that never worked right and for all intents and purposes is defective at best. How can I replace my phone for one that actually works without having to pay another upgrade fee and activation fee? Phone was bought from cricket, is compatible with hotspot, works perfect except it notes any hotspot connection.
I am developing an app that lets me send text messages from the command line. Currently one way but I have planned 2 way conversations. It is basically a scheduled texting app that sends reminders to one of more people now, or anytime in the future. It was working fine, I was getting all the texts I sent out during testing and then last night somehow they became blocked and I can no longer test my app, even if I change email addresses. So it tells me that my account has somehow been blocked of all email texts. Sending and receiving. It's not a bulk texter it's meant for personal use or for other developers that are on a team.. how can I unblock the email texts so that I can continue to develop and even use my app?
I find it hard to believe that such a large company does not have a customer service survey, or some avenue available for customers to leave feedback about their experience. I had a chat with Andrea M. online and she was terrible to chat with. She wasted my time and has left an awful taste in my mouth about this company. Good riddance.
After a lengthy support chat session, I wanted to post here for one last attempt, and leave it as feedback if I am forced to go to another service. I want to block all email-based text messages. Nobody contacts me that way that I know or care about. It is only a vulnerability waiting to be exploited. Verizon offers and advertises this feature. There are about a dozen posts for AT&T on what internal KB article helps a technician make the necessary gateway change. T-Mobile offers, according to their site, an ability to block emails sent to the <number>@provideremail. Hiya doesn’t block what I am requesting.Changing my number is an unacceptable option (for a fee even) because changing the number is more of a hassle than jumping providers. Does Cricket have control of their own infrastructure so that this can be done, like with their owner company and their competition?
I’m very disappointed plus some of experience with chat to Cricket agents regarding after add the hotspot feature due to pandemic for my kids school work , please beware in following:1 - when you have old contract with 5 lines $100 deal, you can’t stay back to your original plan if add hotspot to one of your line. (cricket never warning their customer about this) 2 - 3/13 for first chat with agent Andrew; since they said they cannot give me back the original plan, I request to cancel one of my line with hotspot service (because they said the plan has been changed) start on next billing cycle since it already billed me. Unfortunately, when i checked one of my line with hotspot already cancel next day and they put $35 credit to my account for next billing to use.3 - 3/15 for second chat with agent Logan S; i try to explained to her regarding Cricket made mistake cancel my last line with hotspot service and request resumed and don’t want the credit for next billing cycle. But she s
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.